Case Management Supervisor

Description: SCHEDULE: 40 hours per week; Monday-Friday 8:30 am- 5:00 pm or equivalent, with some flexibility needed for meetings with staff, neighborhood meetings, and emergency calls. On-call rotation is required.

Pays $61,464.00 annually DOE

LOCATION: 307 Bowdoin Street, Dorchester MA

SUMMARY OF THE POSITION:

Housing Supportive Services provides comprehensive, intensive case management support to chronically homeless individuals with histories of substance abuse and mental illness in housing using the Housing First model promoting long-term stability in housing and the end of homelessness in Boston.

The Case Manager Supervisor provides leadership and clinical supervision to a case management team, which supports chronically homeless individuals in housing to maintain stability in housing, connect with community-based services, and achieve self-sufficiency. This position is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, Harm Reduction, and Trauma Informed Care) and ensures the provision of high quality case management supports on a 24/7 basis. The Supervisor also provides leadership in crisis situations and participates in a supervisory on-call rotation. In addition, the Supervisor assists the Associate Director in the development and completion of outcome, annual and other mandated reports as well as developing and maintaining positive relationships with partner agencies which contribute to the overall success of the program.

Requirements:

EDUCATION/TRAINING:

REQUIRED:

• 10 years of supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field.
• Valid Massachusetts driver’s license in good standing and ability to access public transportation.

PREFERRED:

• Training in Motivational Interviewing and the Stages of Change model.
• Knowledge of and strong commitment to harm reduction philosophy, principles and practices.
• Experience working with Managed Care Organizations or other third party payers.
• Please note - All credentials and licensures will be reviewed annually as part of the PSI credentialing process. Additionally an annual CORI review will be conducted for the Supervisor. Acceptable results of annual credentialing and CORI reviews will be required of the Supervisor.

KNOWLEDGE/EXPERIENCE:

REQUIRED:

• Prior experience working with homeless individuals and/or supportive housing.
• Three years direct care experience providing services, including assessment and service planning, to adults living in the community with mental illness and/or addictive disorders.

PREFERRED:

• Knowledge of landlord/tenant procedures, and/or subsidized housing programs.
• Experience working with chronically homeless, medically vulnerable individuals, with tri-morbidities (mental illness, substance abuse, medically compromised.)
• Familiarity with and commitment to Housing First as a model of permanent, supported, affordable housing.
• Experience with Trauma-Informed Care.
• Bilingual in Spanish and English.