Reengagement Specialist

Under the direction of the Program Supervisor, the Reengagement Specialist works closely with identified school personnel and provides in-school and in-home case management services. The incumbent identifies and documents clients’ strengths, needs, and barriers. Providing case management, psychoeducational parenting skills, and support as indicated. Arranges referrals to community services/resources as needed.

WHO You’ll Be Working For:

Pinebrook Family Answers is a Trauma-Informed Service Agency and incorporates knowledge about trauma – prevalence, impact, and the diverse paths to recovery – in all aspects of service delivery and practice. In a trauma-informed system of care, our goals are growth, empowerment, resilience, and skill building.

WHAT You’ll Do as an Engagement Specialist:

• Work closely and partner with school staff in Freedom High School, located in the Bethlehem Area School District.
• Participates regularly in school meetings held relating to the scope of their work.
• Meet with the students and family to complete assessments. Identify and address barriers as they relate to decreased school engagement, attendance, and behavioral challenges.
• Develop a re-engagement plan with the student and family to improve problem solving to address barriers identified previously.
• Engage with families in the overall planning processes for the student.
• Advocate for the student and family to establish communication with school personnel and assure adequate access to community services/supports.
• Works cooperatively with staff of the referring schools and Office of Children and Youth Services (OCYS) and participates in educational planning to meet the needs of each student.
• Maintains all agency records for students in accordance and compliance with agency standards, keeping them current and up-to-date, with timely recording of all contacts pertaining to the student.
• Administers outcomes tools according to program protocols and submits to outcomes administrator within required timeframes.
• Meet regularly and maintain communication with program supervisor to keep her informed of program activities/developments and brings information/situations of concern to the attention of the supervisor immediately.

WHY You’ll Love Working with Us:

• Certified Trauma-Informed Agency: Pinebrook Family Answers is committed to the emotional, physical, and cultural safety of our staff. We prioritize trust, choice, collaboration, and empowerment.
• Staff Wellness: We encourage a healthy work/life balance and provide flexibility. Expect supportive staff, agency mindfulness initiatives, and consistent, strengths-based supervision.
• Meaningful Impact: Pinebrook staff can actively contribute to agency and systems change through the Trauma-Informed Care Committee (T.I.K.I.), our Inclusion, Diversity, Equity, and Allyship Initiative (I.D.E.A.), and advocacy events and fundraisers.

APPLYING IS EASY AS 1...2...3!

1. Minimum Requirements:

• Education: A minimum of a bachelor’s degree from an accredited college or university, preferably in human services.
• Experience: Demonstrated ability to engage with children and families. Provide family support services.
• Knowledge: Family dynamics, child development, behavioral support, community-based case management.
• Skills: Strong communication, writing, and organizational skills.
• Driver’s License and Vehicle: Excellent driving record, Reliable car with proper liability insurance.
• 2-3 years of experience working with individuals receiving case management or behavioral health support.

2. Application Process:

• You can submit your resume via really or visit our website at pbfalv.org/employment.

3. Interviews:.

• Applicants may be asked to participate in phone interviews, virtual interviews, or in-person interviews as agreed upon by the applicant and the hiring manager.
• We do our best to accommodate your schedule.

Thank you for considering this position! We look forward to hearing from you soon!

Pinebrook Family Answers is committed to Equal Opportunity and proudly supports the LGBTQIA community. Our agency upholds a robust Non-Discrimination policy, which you can find on our website.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Referral program
• Vision insurance

Compensation Package:

• Hourly pay

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Application Question(s):

• Do you have working knowledge of providing family support services or knowledge of the educational system? Please explain.

Education:

• Bachelor's (Required)

Experience:

• case management or behavioral health support: 2 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $20