What are the responsibilities and job description for the Medical Records Supervisor position at Pinehurst Medical?
Pinehurst Medical Clinic (PMC)
PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.
Benefits to support you and your family:
PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide.
What will you do as an PMC Medical Records Supervisor:
As a PMC Medical Records Supervisor you will be responsible for the supervision of functions and activities within the Medical Records Department. (i.e., clerical, release of information and transcription)
A day in the life of a PMC Medical Records Supervisor may include:
• Directly supervising and coordinating all of the activities and functions of the department
• Provides leadership to assure compliance with all applicable standards
• Plans and prioritizes workload at the beginning of the day and throughout day in accordance with departmental goals, turnaround time standards, objectives, etc.
• Delegates assignments to staff based on volume of work
• Addresses any concerns regarding employee’s inability to meet productivity standards and apprises the Compliance Manager of any action plans that are required for staff
• Participates in Compliance Committee Meetings and other meetings as assigned
• Responsible for managing work schedules and completing time cards
• Performs the duties of a Medical Records Clerk as needed.
• Identifies and evaluates operational problems, troubleshoots and facilitates suitable solutions with employees and other departments
• Keeps abreast of new developments in the HIM field and communicates these to the appropriate staff
• Reviews and updates policies and procedures
• Oversees the scanning and indexing process and ensures that the records are being scanned appropriately
• Assesses and evaluates staff performance and provides timely, regular feedback regarding their performance and coaches staff to assist them in improving their performance when necessary
• Ensures timely retrieval of individual records upon request and the unique identification of each patient’s records
• Participates in educational programs to increase professional competence and to meet organizational goals
• Investigates potential breaches, makes appropriate notifications and reports to HHS secretary when appropriate
• Evaluates third-party user requests and submits requests to the compliance committee
• Tracks and audits third-party users
• Performs other duties as assigned
Required Qualifications
- High school diploma or general education degree (GED); Certification as a Health Information Technician (RHIT) required.
Experience
• Significant medical records experience along with at least 3 years medical office experience.• Two or more years experience in a supervisory or lead role preferred.
Shift: Day Shift (Monday through Friday)
Pay Type: Hourly (Non-Exempt)
The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
