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Director of Housing Choice Voucher Program

Pinellas County Housing Authority
Largo, FL Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/16/2025

Department: Administration

FLSA: Full-time, Exempt

Reports to: Chief Programs Officer

Schedule: Upon review, eligible for partial remote work

SUMMARY

Pinellas County Housing Authoritys (PCHA) goal is to ensure that applicants, residents, participants, and landlords are treated in a courteous and professional manner. The Director of the Housing Choice Voucher Program (HCVP) is charged with the direction and leadership of the department that serves families and individuals participating in the HCVP.

The Director of HCVP provides direction and leadership in the budgeting and financial management, admissions, initial leasing, inspections, occupancy, annual re-certification, and client/customer services areas of the HCVP. This position is also responsible for directing the administrative, contract fulfillment and compliance, staff development, customer service aspects of agency operations. This position plans, organizes, manages, controls and directs the activities of the staff. The Director of HCVP is also responsible for committing to ensuring that the departments environment is customer service oriented. In addition, the Director of HCVP will also carry out the policy direction of the Executive Director and articulate the mission of the Agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The statements contained below reflect general details as necessary to describe the principal functions of the job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.

  • Ensures full compliance in the administration and operation of the Housing Choice Voucher Program
  • Develops and administers Agency policies regarding leased and subsidized private-owned rental housing programs administered by the Agency.
  • Evaluates and interprets HUD regulations and guidelines as they pertain to the Housing Choice Voucher Program.
  • Analyzes and comprehends external factors affecting program performance such as federal funding allocations, legislation, and housing market conditions and develops organizational strategies to address changing conditions, adapts to adverse effects and capitalizes on opportunities
  • Evaluates financial indicators, human resources indicators and program performance indicators and develops appropriate and responsible strategies to the benefit of the program
  • Works effectively with the Executive Director on a range of policy issues, long range planning, budgeting, and valuing results to the agency
  • Works effectively with Agency leadership, staff, and program stakeholders
  • Interprets implementation and effect of Agency policies and daily operations
  • Coordinates communications and transfer of knowledge between the operations departments and staff
  • Represents the Housing Choice Voucher Program at the executive level to members of the federal and local agencies of government, the private housing industry, and community groups as necessary
  • Assures the implementation of adopted policies and procedures
  • Represents the Agency to federal, state and local agencies, and to the general community
  • Assures that staffs are appropriately trained and equipped to perform their assigned responsibilities
  • Performs full supervisory responsibilities including: assigning and reviewing work, training, addressing employee problems, establishing objectives, interviewing applicants, hiring employees, disciplining and discharging, authorizing salary increases and evaluating performance
  • Prepares applications to HUD for Housing Authoritys participation in the Housing Choice Voucher Program and assists in preparing applications for additional funding
  • Establishes and maintains HUD-required financial records and statistical reports, and assists with HUD monitoring and reviews
  • Provides guidance and assistance to families on all Housing Choice Voucher matters
  • Coordinates plans and programs with other Authority branches and maintains continuing liaison with community agencies and with counterparts in HUD
  • Maintains copies of current HUD regulations and information concerning the Housing Choice Voucher Program
  • Prepares monthly Housing Choice Voucher Program reports for the Executive Director
  • Encourages landlord and resident participation in housing programs through outreach efforts
  • Establishes and implements procedures to assure that leases and contracts between landlords and residents are properly administered
  • Attends departmental and Authority-wide staff meeting, and workshops, locally and out of town, as required
  • Meets with public groups to stay current on matters related to housing
  • Assists in preparation and administration of all Housing Choice Voucher Program annual budgets, quarterly requests for housing assistance payment funds, and other reports and statistical information
  • Performs and assumes other duties as assigned

KNOWLEDGE AND ABILITIES

  • Expertise with the principles, policies, and procedures of HUD regulations for the HCVP
  • Knowledge of techniques used in managing living accommodations for low-income individuals and families
  • Strong background in the policies and procedures of Housing Authority funding programs
  • Demonstrates a knowledge of the principles and practices of asset management, program development, and administration
  • Provides an understanding of a variety of funding agencies and programs including, but not limited to, HUD and Pinellas County
  • Background in budget preparation and administration
  • Working knowledge of the principles surrounding supervision, training, and performance evaluations
  • Considerable background and familiarity with Federal, State, and local laws, codes, and regulations

PHYSICAL DEMANDS AND WORKING CONDITIONS

The work schedule is Monday Friday, and some weekends may be required. This role is in an office environment and requires sitting, talking, hearing, reaching, stooping, kneeling, and using hands and fingers to operate a computer.

MINMUM REQUIREMENTS

  • Bachelors Degree from an accredited college or university with major course work in public administration, business administration, or a related field
  • Five (5) years of increasingly responsible experience working with federally subsidized housing programs; A combination of experience and training would provide the required knowledge and abilities to qualify
  • HCV Manager Certification is required or must be obtained before the end of the first year of employment
  • Florida Class E drivers license and be insurable by PCHAs liability and fleet insurance carrier

ADA STATEMENT

In compliance with the Americans with Disabilities Act, PCHA will make reasonable accommodations to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an undue hardship on the operation of the employers business.

ETHICS

As a governmentally funded agency, PCHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism, and honesty, to merit the respect of co-workers, clients, partner, vendors, and the public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy, and responsiveness.

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This position description is not an employment agreement or a contract. Management has the exclusive right to alter this position specification at any time, without notice.

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