Director of Program Services

Description

Department:                Program Services

FLSA Status                Full-time, Exempt

Reports To:                 Chief Operations and Programs Officer

Schedule:                    Eligible for hybrid schedule, upon approval from supervisor following probationary period

Starting Salary:           $79,839 - $98,543      

Summary:

Supports the Pinellas County Housing Authority’s mission by planning, organizing, directing, and evaluating the delivery of services and implementation of strategies which improve the quality of life of residents of PCHA to include programs such as Family Self-Sufficiency programs and Resident Services programs. Accountable for achieving targeted department results, performance and quality service standards and preparing appropriate reports. Negotiates and develops partnerships with community service providers and local businesses to coordinate existing services and resources for the benefit of PCHA residents. Identifies and responds to grant opportunities and manages funding and other resources necessary to support the work of the department. 

Duties:

ESSENTIAL DUTIES

An essential function is a duty or responsibility that is critical or a unique component of the job and is required to be performed with or without reasonable accommodations.

• Develops work methods and related support systems to effectively assess the economic and social needs of residents within the Agency's communities on a continuous basis.
• Develops and implements resident service programs through the establishment of long-range program goals. Directs and prioritizes strategic initiatives that provide a broad range of human services.
• Supervises, and leads team members to documented success. Develops program and performance goals and continually monitors to ensure successful completion of goals.
• Establishes program budgets, secures, and manages funding from outside agencies and foundations.
• Negotiates and secures inter-agency agreements with social service providers and coordinates the referral of a broad range of services, including job counseling, training, and placement assistance; health care assistance; educational assistance; legal assistance; life skills supporting training; family crisis intervention; elder care services, and entrepreneurial skills training.
• Directs the department in the coordination of outside service providers, PCHA development staff, resident councils, and residents in the provision of social/human and other identified service needs.
• Monitors individuals and families participating in programs and receiving services delivered by service providers as dictated by referral contract agreements. Evaluates the effectiveness of services and modifies inter-agency agreements as needed.

• Ensures effective system of intra-departmental communication.  Prepares and analyzes weekly and monthly service and statistical reports.
• Establishes working relationships and collaboration with private organizations to secure support and technical assistance for social services planning and the coordination of service delivery.
• Supports several community-based resident programs that include but are not limited to resident services and family stability services.
• Directs and manages the agency’s adherence to HUD Section 3 requirements, activities, and reporting.
• Performs other duties as assigned.

Qualifications

MINIMUM REQUIREMENTS

• Bachelor’s Degree from an accredited college or university with major course work in public administration, business administration, or a related field
• Five (5) years of increasingly responsible experience implementing programs providing and/or coordinating supportive services for residents and clients; A combination of experience and training would provide the required knowledge and abilities to qualify.
• Two (2) years of experience should indicate increasing responsibility in implementing and administering supportive service programs or projects to include case management, supervision, and grant administration.  A combination of experience and training would provide the required knowledge and abilities to qualify.
• Florida Class “E” driver’s license and be insurable by PCHA’s liability and fleet insurance carrier.

Knowledge, Skills, and Abilities:

• Strong background in the policies and procedures of Housing Authority funding programs
• Demonstrates knowledge of the principles and practices of program development and administration
• Provides an understanding of a variety of funding agencies and programs including, but not limited to, HUD and Pinellas County
• Background in budget preparation and administration
• Working knowledge of the principles surrounding supervision, training, and performance evaluations
• Considerable background and familiarity with Federal, State, and local laws, codes, and regulations

Physical Demands and Working Conditions:

The work schedule is Monday – Friday, and some weekends may be required. This role is in an office environment and requires sitting, talking, hearing, reaching, stooping, kneeling, and using hands and fingers to operate a computer.

ADA Statement:

In compliance with the Americans with Disabilities Act, the Pinellas County Housing Authority will make reasonable accommodations to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an “undue hardship” on the operation of the employer’s business.

Ethics:

As a governmentally funded agency, PCHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism, and honesty, to merit the respect of co-workers, clients, partners, vendors, and the public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy, and responsiveness.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.

PCHA is an Equal Opportunity Employer.

Salary : $79,839 - $98,543