What are the responsibilities and job description for the Program Coordinator (Hybrid) position at Pinkerton Consulting & Investigations, Inc.?
The Program Coordinator, assigned to one of Pinkerton's largest global clients, will assist in the design and development of policies including related training materials. The Coordinator creates detailed process maps, monitors and reports on project and task statuses, identify inefficiencies, and provides program support across cross-functional teams. This position will have a hybrid work schedule (remote / client locations). Essential Functions : 1. Represent Pinkerton's core values of integrity, vigilance, and excellence. 2. Design, develop, and maintain policies, procedures, training materials, and multimedia products to enhance process adoption and operational readiness. 3. Analyze business processes, create detailed process maps, and identify inefficiencies to drive continuous improvement. 4. Assist in requirement gathering, project tracking, and provide support across cross-functional teams to meet departmental goals, escalating issues as needed. 5. Support the gathering of requirements in the design, development, and maintenance of program and project charters. 6. Support the tracking, monitoring, and reporting the status of assigned projects and tasks. 7. Identify blockers and escalate issues as needed. 8. Schedule and facilitate project meetings and keep minutes. 9. Conduct routine audits of documentation, training, and system related products and services. 10. Establish strong stakeholder relationships with key stakeholders and maintain alignment with departmental goals and objectives. 11. Provide programmatic support to cross functional teams to meet departmental goals and objectives. 12. All other duties, as assigned. Education, Experience, and Certifications : Bachelor's degree in security management, risk management, or related field with at least three years of project coordination / management experience within a global security organization or GSOC environment. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives. Competencies :
- Familiar with GSOC infrastructure and best practices.
- Able to interact effectively at all levels and across diverse cultures.
- Project management skills.
- Attentive to detail and accuracy.
- Clear and concise written and verbal communication skills.
- Able to work independently and complete cases / projects in a timely manner.
- Serve as an effective team member.
- Client orientated and results driven.
- Effective analytical and problem-resolution skills.
- Able to manage multiple projects simultaneously with competing priorities and deadlines.
- Computer skills; Microsoft Office. Working Conditions : With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting.
- Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race / ethnicity, color, national origin, ancestry, sex / gender, gender identity / expression, sexual orientation, marital / prenatal status, pregnancy / childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
