What are the responsibilities and job description for the INS RECEPTIONIST position at Pinnacle Bank/Bank of Colorado?
Description
Greets customers and provides a variety of customer services such as answering telephones, providing initial customer contact.
RESPONSIBILITIES AND DUTIES :
1. Answer incoming calls and direct calls to appropriate person or voice mail. Take messages if needed.
2. Greet customer and direct to appropriate department or individual.
3. Schedule appointments and meetings for management.
4. Sort and deliver mail. May scan incoming mail into agency management system and activity to appropriate staff.
5. Assist with clerical duties including filing, copying, computer input, reporting.
6. May assist with accepting payments from customers.
7. Order office supplies.
8. Regular and reliable attendance.
9. Performs other related duties as assigned by management.
KNOWLEDGE, SKILL, AND ABILITIES :
- Knowledge of insurance products and services.
- Knowledge of Microsoft Word, Excel, Powerpoint, Outlook and learn Agency Software.
- Ability to communicate with customers and co-workers in a courteous and professional manner.
- Ability to multi-task and function as a team player.
- Ability to work with accuracy, organization, and attention to detail.
- Ability to operate various office machines including switchboard, adding machine, copy machine, etc.
- Ability to learn insurance products.
EDUCATION AND EXPERIENCE :
High school graduate or equivalent.
May require insurance licenses.
Key Responsibilities
Monday - Friday, 8am to 5pm Bilingual skills a plus but not required.
We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.
We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.
As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.
At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.
We also offer personal banking services, including accounts, mortgages, personal loans and technology products.
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter / branch guidelines. Other benefits include :
We are an Equal Employment / Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at personnel@pinnbank.com or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the [EEO KNOW YOUR RIGHTS] and [PAY TRANSPARENCY STATEMENT] .
