What are the responsibilities and job description for the Receptionist position at The Alps Bark Park?
Front Desk Receptionist – The Alps Bark Park
About Us!
The Alps Bark Park is a multi-service dog care facility specializing in doggy daycare, overnight boarding, grooming, in-home care, and self-wash stations. Our Front Desk Receptionist is the first point of contact for pet parents, ensuring a smooth and welcoming experience for every client and their dog.
Job Overview
As a Front Desk Receptionist, you’ll be responsible for managing client interactions, scheduling appointments, processing payments, and assisting with general facility operations. This role requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. You will also work closely with our team to ensure every dog gets the best care possible.
Key Responsibilities
- Greet pet parents and provide exceptional customer service.
- Answer phone calls, respond to emails, and manage appointment scheduling.
- Check dogs in and out for daycare, boarding, and grooming services.
- Process payments and maintain accurate records in our system.
- Provide information on services, pricing, and facility policies.
- Assist with light cleaning and organizing to maintain a tidy reception area.
- Work collaboratively with the team to ensure smooth daily operations.
Who You Are
✅ Friendly & professional – You have a warm, welcoming attitude and enjoy helping people.
✅ Detail-oriented & organized – You can manage schedules, payments, and customer information accurately.
✅ A great communicator – You can explain services clearly and handle client questions with ease.
✅ Able to multitask – You thrive in a fast-paced environment with multiple priorities.
✅ Comfortable around dogs – You’re not just a people person, but a dog lover too!
Preferred but Not Required
- Prior experience in reception, customer service, or administrative roles.
- Familiarity with pet care or veterinary office operations.
- Experience handling payment systems and scheduling software.
Why Join Us?
Work in a fun, pet-friendly environment with a passionate team!
Interact with amazing pet parents and their furry friends.
Growth opportunities within The Alps Bark Park.
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Expected hours: 25 – 35 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $20
