What are the responsibilities and job description for the Corporate Fraud Officer position at Pinnacle Bank?
The Corporate Fraud Officer leads the Fraud Department for a multi-charter institution with assets totaling $20 billion. This role involves supervising a team of fraud investigators and managing the corporate fraud program across four bank charters within the Pinnacle Bancorp, Inc. holding company.
RESPONSIBILITIES DUTIES:
- Fraud Program Oversight. The Fraud Officer is responsible for the overall performance of the Fraud Program, which includes developing and maintaining policies and procedures. They review TMS data, reports and supporting materials on a charter-by-charter basis to detect and identify possible illegal or fraudulent activities involving customer accounts, employee conduct, and other business transactions that may adversely affect the bank or its customers.
- Investigations and Actions. When potentially fraudulent activity is detected, the Fraud Officer investigates and takes appropriate actions such as placing holds or closing accounts. This involves working with senior and branch management, law enforcement, and other governmental units, as well as obtaining information from employees, customers, or designated bank charter contacts. The Fraud Officer also collaborates with Operations Center or Audit Department personnel to analyze and document financial malfeasance or fraudulent activity.
- Training and Communication. The Fraud Officer provides guidance, direction, and training on fraud detection and prevention to employees of all charters. They develop and recommend policy or procedure changes to address fraud risk, identify current fraud issues and trends, and present appropriate employee training programs. Regular communication is maintained via bulletins, newsletters, or other media on fraud prevention. The Fraud Officer also provides daily guidance to employees on potential fraud involved with electronic banking or other transactions such as forged or counterfeit checks.
- Regulatory Knowledge and Networking. The Fraud Officer maintains comprehensive knowledge of relevant regulations, including the Bank Protection Act, FDIC regulations, Bank Bribery Act, Bank Secrecy Act, and UCC. They monitor industry updates daily to reduce the bank's fraud risk and attend training as needed to stay abreast of fraud issues. Participation in local and state security and fraud trade organizations is also part of the role. The Fraud Officer develops a network of fraud industry professionals, including law enforcement, to help identify common fraud trends and assist in investigating fraud cases.
- Reporting and Compliance. The Fraud Department investigates and files all required fraud-related Suspicious Activity Reports (SARs) and other appropriate law enforcement reports. They serve on the SAR Committee (SARC) to determine when SARs are to be filed, maintain records of investigations and filed SARs, and provide required periodic Board reports. The Fraud Officer also provides input from a fraud perspective on annual risk analysis when requested.
- Identity Theft and Support. The Fraud Officer administers the corporate Identity Theft/Red Flags awareness and prevention program designed to protect the bank and customers from the implications of identity theft. They maintain the Fraud section of the Financial Intel SharePoint site, the Fraud Policy and Governance, and the Fraud Manual as a resource for all employees, issuing updates and revisions as necessary. Additionally, the Fraud Officer provides support to Support Center employees on issues arising from customer information requests such as subpoenas, search warrants, or Right to Financial Privacy Act requests.
- The Fraud Officer is expected to maintain regular and reliable attendance.
- Other duties as assigned by management.
KNOWLEDGE, SKILLS, AND ABILITIES
- The role requires knowledge of bank fraud and bank operations
- Skill in excellent verbal and written communication skills
- Skill in computer proficiency
- Skills in problem-solving abilities, and the capacity to handle multiple tasks simultaneously.
- Ability to work with all levels of bank management
- Ability to maintain confidentiality
- Ability to recognize the urgency needed for most projects.
- Verafin transaction monitoring system knowledge a plus.
EDUCATION AND EXPERIENCE
- A college degree with an emphasis on business, criminal justice, or law enforcement is required.
- ACFE certification preferred.
- Minimum of seven years of experience in a banking environment.
Here’s the link to apply: https://pinnbank.pinpointhq.com/postings/78c3cbcb-db33-42bc-b38d-a411f3b758f5