What are the responsibilities and job description for the Clinical Assistant - Home Health Scheduler position at Pinnacle Branding?
Clinical Assistant - Home Health Scheduler
Pinellas Branch Office Position - Oldsmar, FL
At Pinnacle Home Care, we are more than just a Medicare Certified and Florida Licensed Home Health Company. We're a team of award-winning dedicated professionals driven by a singular mission: Changing Lives Through the Art of the Experience. Florida’s award-winning and largest privately-owned home health agency is currently seeking a dedicated and compassionate healthcare professional to join our team of skilled home health care providers. The ideal candidate will have a strong commitment to providing quality care to our patients in their homes. Our priority at Pinnacle Home Care is to cultivate a positive workplace atmosphere where every employee feels valued, supported, and energized in their role. By prioritizing employee well-being and satisfaction, Pinnacle Home Care ensures that our team can deliver the highest quality care to our clients with passion and dedication.
POSITION SUMMARY
The Administrative Clinical Assistant will perform a wide range of clerical duties in support of the Clinical Manager, Director of Clinical Services, and the Nursing office process.
RESPONSIBILITIES
-Prepares and manages daily and weekend schedules.
-Reviews patient referrals for completeness and requests further documentation as necessary.
-Prepare and manage the end-of-the-day report and submit it electronically to all required to receive it daily.
-Review and interpret after-hour call logs at the start of the shift and follow up as necessary.
-Manage and follow hospitalized clients according to Standard Operating Procedures.
-Manage electronic and manual faxes received with proper follow-up and distribution as necessary.
-Manage and assist with patient phone calls following Standard Operating Procedures.
-Assists with identifying trends and areas for improvement and coordinates these identified areas with the DCS/CM.
-Accepts other duties as assigned by DCS/CM.
-Maintains patient and employee confidentiality in accordance with HIPAA regulations and standards.
At Pinnacle Home Care, we understand the demands of the home healthcare profession and are committed to creating a supportive and balanced work environment for our team. We are dedicated to providing a positive work environment to ensure our employees feel valued, supported and energized in their work. Pinnacle perks include:
- Daily Pay (Work today. Get paid tomorrow!)
- Flexible Scheduling
- Professional Growth Opportunities
- Flexible Paid Time Off (PTO)
- Stability – 20 Years Operation in Florida!!!
- Top Places to Work: 2020, 2021, 2022, 2023
- Top 100 Agency Home Care Elite
- Live QA – To Assist with OASIS Documentation
- Health, Vision, Dental Insurance
- 401K Match
- Employee Referral Program!
Join us in making a difference without sacrificing your well-being!
QUALIFICATIONS
-Must be a High School graduate.
-Must have excellent organizational skills and can work well with others in a diverse and active environment.
-Must have experience with MS Office (Outlook Excel, Word)
-The ability to contact referral sources and physician offices, assist to promote continuity of patient care, and support the nursing processes from patient admission to discharge are critical skills that require a mature and professional attitude.
-Ability to work in a cooperative and accepting manner with others.
-This position requires that the employee is willing and able to meet the physical requirements as necessary.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
