Accounts Receivable Manager

Job Summary: This position will be responsible for managing the Accounts Receivable team while leading various management initiatives and systems implementation projects. The Accounts Receivable Manager is responsible for the collection and cash application activities and timely management of all AR aging components. The Accounts Receivable Manager will also maintain and improve sustained cash flow through diligent and aggressive monitoring of our customer accounts. This role will direct initiatives to improve working capital, including account monitoring, and ensuring effective and efficient processing of AR functions. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and firmly direct the department.

General Description:

• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

• Responsible for managing the activities of the staff invoicing

• Manage day-to-day operations of the AR department; create, implement and maintain policies, procedures and controls, Manage and streamline billing and collection process and cash application functions for the company.

• Assists in monitoring, tracking and enforcing department policies, procedures and goals while identifying inefficiencies and propose, develop and document new concepts and procedures.

• Manage the monthly AR close process.

• Monitor aging balances and recommend write offs.

• Assist staff in researching and handling more complicated transactions and problems. Interface with customer service, sales organizations and senior levels management in communicating and resolving issues. Keep abreast of current trends and practices in field of expertise. Special projects and tasks as directed.

• Work with staff to prioritize work and ensure staff is trained on policy and procedure. Ensure work is accurate and is being processed in a timely manner and in accordance with department policies and procedures. Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals. This will include preparation of the annual performance evaluations. Provide constructive feedback and discipline when necessary

• Works with internal departments and clients to regulate and resolve hold/release sales orders in accordance with internal rules and regulations.

• Work closely with Division heads and sales to ensure collection guidelines are adhered to and issues quickly resolved.

• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to account.

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Process check, ach and credit card payments

• Collection calls and/or emails to customers completed timely and in a professional manner resolving disputes and questions and researching discrepancies.

• Maintain current and accurate account notes in collection software.

• Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate department.

• Use Analytical skills to review A/R aging reports and identify areas in need of concentration.

• Run month end statements and Monthly contract invoices

Schedule:

• Day shift

• Monday to Friday 8am-5pm

Experience:

• 3 years’ experience of proven success in a commercial credit/collections position and accounts receivable practices.

• Firm but courteous telephone manners.

• Ability to successfully manage delinquent accounts.

• Ability to learn all aspects of the Company’s proprietary software.

• Strong Microsoft Office experience

• Strong written and verbal skills

• Proven success in dealing with customers and company personnel at all levels.

• Detailed orientated with strong analytical and problem-solving skills.

• Organized with the ability to support multiple concurrent projects.

Education:

• Associate Degree in Accounting or related field preferred (Significant applicable experience may be substituted for the education requirement).

Job Type: Full-time

Pay: $52,000.00 - $53,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $52,000 - $53,000