What are the responsibilities and job description for the Banquet Captain position at Pinnacle Hospitality LLC?
- Supervise banquet servers, bartenders, and support staff during events, ensuring proper setup, service, and breakdown.
- Communicate event details with the Banquet Manager, Culinary team, and other relevant departments.
- Ensure all banquet spaces are properly set up according to banquet event orders (BEOs), including table settings, décor, and AV needs.
- Oversee food and beverage service, ensuring timely delivery and adherence to health and safety standards.
- Interact with guests professionally, addressing any concerns and ensuring satisfaction.
- Train and mentor banquet staff on service standards, policies, and safety procedures.
- Maintain an organized and clean work environment, ensuring all equipment is properly handled and stored.
- Ensure compliance with hotel policies, liquor laws, and health regulations.
- Conduct post-event evaluations, documenting feedback and reporting issues to management.
- Assist with inventory control, ensuring proper storage and tracking of banquet supplies.
- Other duties as assigned