What are the responsibilities and job description for the Patient Access Rep position at Pinnacle Orthopaedics & Sports?
Description
Regular Job Functions
· Greets patients and visitors
· Checks patients into eClinicalworks
· Scans all paperwork in eCw
· Monitors reception area and patient flow, notifies patients of delays
· Answers questions and gives information as requested
· Calls the answering service for overnight consults
· Creates patient folders for new patients
· Obtains and/or verifies patient demographic and insurance information
· Collects co-payments, personal payments at time of service
· Places patient paperwork into clipboards
· Prepares patient sign-in clipboard
· Schedules, cancels and reschedules patient appointments
· Cross-train at check-out
Requirements
Experience: Minimum of six months in a physician office setting performing check-in functions.
Education: High School or equivalent
