What are the responsibilities and job description for the Regional Account Manager - North position at Pinnacle Propane LLC?

Location : North Region. St. Louis Area.

Position Type : Full-Time, Permanent

Work Hours : 40 hours per week, Monday - Friday

Are you ready to make an impact in a customer-focused, innovative environment? Pinnacle Propane, a leading propane distribution company serving communities across nine U.S. states, is looking for a proactive Regional Account Manager to drive growth in the North region. Our team is dedicated to excellence in service, and we believe in supporting our employees through a generous benefits package and opportunities for professional growth.

Why Choose Pinnacle Propane?

At Pinnacle Propane, we believe in fostering an inclusive, dynamic workplace with benefits that support your personal and professional well-being :

Comprehensive Benefits : Including medical, dental, and vision insurance.
Life Insurance : Financial protection for you and your family.
Community Impact : Paid day off for volunteering to give back to the community.
Paid Time Off : Including PTO and company holidays to help you recharge.
Retirement Savings : Employer contributions to support your financial future.

Your Role : Regional Account Manager (RAM) - North

As a Regional Account Manager, you will partner with our Commercial and Operations teams to drive new contracts and strengthen existing relationships across your Gulf Coast territory. You will be essential in building and nurturing a strong book of business, St. Louis Area

Key Responsibilities

Customer Portfolio Management : Build, nurture, and manage relationships with new and existing customers using prospecting, relationship-building, and closing skills.

Customer Engagement : Travel regularly to customer sites to educate, conduct sales, perform site surveys, and provide support on commercial and operational tasks.

Customer Lifecycle Ownership : Oversee customer experience from onboarding through offboarding, ensuring a positive experience throughout.

Sales Growth : Drive new sales volume by securing contracts through organic leads, marketing-driven prospects, and personal outreach.

CRM and Data Management : Use Salesforce.com to manage customer database health, track new prospects, and report opportunities.

Onboarding Ownership : Facilitate new customer onboarding to ensure seamless transitions and satisfaction.

Goal Achievement : Meet and exceed annual volume and margin goals as set by the Commercial Leadership team.

Marketing Support : Assist in executing customer events and follow up on leads within your coverage area.

Customer Success Measurement : Communicate a positive ROI for all new customers to Operations and Commercial teams.

Payment Assistance : Support Accounts Receivable with customer payments, ensuring compliance with terms.

Project Management : Prioritize and monitor ongoing projects, providing performance updates as needed.

What You Bring : Essential Skills and Qualifications

Experience : 3-5 years in B2B sales and customer relationship management, with decision-makers.

Technical Proficiency : Skilled in CRM tools (Salesforce preferred) and Microsoft Office (Excel, PowerPoint, Outlook).

Industry Knowledge : Familiarity with the Oil and Gas or related sectors.

Communication Skills : Ability to engage and influence stakeholders, including C-level executives.

Problem-Solving Mindset : Creative, proactive, and solution-oriented, with an entrepreneurial approach.

Preferred Attributes

Strong interpersonal and influencing skills

Adaptable and responsive to change

Effective pipeline management

Results-driven, customer-focused

Eager to learn and conduct research for solutions

Additional Details

Remote-Based Role : Primarily remote, role is based out of Irving, TX, while RAM resides in the North region.

Travel : Up to 75% travel may be required within the assigned region.

Compensation :

Base salary sales commission (paid monthly)

Potential for annual earnings of $40k

Company vehicle provided

Physical Requirements :

Frequent talking, hearing, standing, and walking.

Occasionally lift up to 20 pounds.

If you're ready to bring your energy and expertise to Pinnacle Propane and make a meaningful impact, we want to hear from you. Apply today to join a team that's passionate about delivering the best service and support to our customers and communities.

EEO Statement

Pinnacle Propane is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Pinnacle Propane complies with all applicable federal, state, and local laws regarding nondiscrimination and affirmative action.

Pinnacle Propane - Fueled by Integrity, Passion, and Service Excellence

Salary : $40,000

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