What are the responsibilities and job description for the Operations Supervisor position at Pinnacle Propane?
Job Title: Operations Supervisor
Department: Operations
FLSA Status: Exempt (Full Time)
Reports To: District Manager
Company Overview
Pinnacle Propane is a leading supplier and distributor of Liquified Petroleum Gas in the U.S. and is owned by the Dutch company, SHV Energy – the largest dedicated global LPG distributor. Pinnacle Propane's operations include bulk gas storage and delivery, cylinder filling, and community gas systems in nine states.
Position Summary
The Operations Supervisor’s responsibilities include but not limited to – planning, assigning, and directing work; addressing complaints and resolving problems; coordinating product flow from the storage facilities to the customers; utilizing proper transportation and scheduling that is compliant with DOT regulations. They are locally representing Pinnacle Propane, surveilling those operations are done in accordance with its safety and compliance policies.
The Operations Supervisor will oversee a combination of drivers, service technicians and yard hands within a well-defined territory. Next to this, they will carry the responsibility for a well and safe operation of the bulk storage facilities, as well as the cylinder dispensers and/or depots. Lastly, they will be site chief for the manned sites (where customer care agents are present). This includes the wellbeing of the agents but excludes the supervision of the job execution of those customer care agents, which is the responsibility of the customer care supervisor.
Essential Job Responsibilities
Is the ambassador of the Pinnacle brand
These include (but are not limited to)
Ensure that the values and purpose of Pinnacle are being respected and lived by.
Ensures doing good business in line with the company’s code of conduct and its ethics and compliance policies.
Understands and works within the Pinnacle Strategy and the company Operations Strategy.
Is responsible for all safety related aspects within his/her assigned territory aspiring zero incidents.
These include (but are not limited to)
Demonstrates visible safety leadership.
Implements and carries out all aspects of the Pinnacle’s Visible Felt Leadership roadmap.
Actively entertaining a cross-functional partnership with the Safety Team.
Assuring that drivers, service technicians and yard hands are compliant with all company and regulatory training.
Assures that all company and regulatory standards are met for all locations.
