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ITSM Analyst/ITSM ServiceNow Admi

Pinnacle Software Solutions
Wilmington, MA Full Time
POSTED ON 3/28/2025 CLOSED ON 4/1/2025

What are the responsibilities and job description for the ITSM Analyst/ITSM ServiceNow Admi position at Pinnacle Software Solutions?

Job Details

POSITION

ITSM Analyst/ITSM ServiceNow Admin

LOCATION

Wilmington, MA- Local- Hybrid

DURATION

6-12 Months

INTERVIEW TYPE

VISA RESTRICTIONS

Must be able to convert perm without sponsorship

REQUIRED SKILLS

Looking of an Ivanti Administrator with hands on experience with configuring/administering changes in Ivanti

  • ITSM Tools - Experience with service management platform, understand asset management and discovery
  • Someone who s an Ivanti Administrator/Analyst (or as a 2nd option, a ServiceNow Administrator)
    • Knows from an incident problem and change standpoint
  • Set up integrations, like APIs
  • SQL, run queries
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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