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Health Services Specialist

PIONEER CENTER GROUP
MCHENRY, IL Other
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

Job Details

Job Location:    PIONEER EAST - 41 - MCHENRY, IL
Education Level:    High School
Salary Range:    Undisclosed

Description

Department:  IDD Residential 

Job Status: Full Time 

FLSA Status: Non-Exempt  (40hrs)

Reports To: Nursing supervisor

Grade/Level: 3 

Amount of Travel Required: 60% 

Job Type: Regular 

Positions Supervised: None 

Work Schedule:

 

M-F, 8:00am – 4:00pm, occasional flexibility may be required for some appointments

 

 


 

 

POSITION SUMMARY

The Health Services Specialist for coordinating client medical needs, reviewing all state mandated doctor’s visits, setting up appointments, transporting clients to appointments, documentation of appointments and follow-up.   This includes helping coordinate on site clincs. Ensures that appropriate insurance/medical entitlement is available and searches for medical providers as necessary.   


 

 

ESSENTIAL FUNCTIONS

 

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

 

Essential Functions Statement(s)

Make essential medical appointments for clients and prepare the required paperwork for those appointments. 

Assist with picking up medications and communicating with pharmacy.

Prepare required documents for guardians to enable state-mandated medical forms to be completed by physicians. 

Coordinate with staff and guardians regarding upcoming appointments. 

Update client, case manager, nursing, family and guardians of results after doctor appointments. 

Accompany/transport clients to appointments and actively advocate for the client at the appointment. 

Explain doctor’s orders to clients and communicate any new medication changes or orders to the RN's for follow through. 

Complete medical appointment notes after every appointment, upload to EHR (Electronic Health Record) and email to appropriate parties. 

Keep track of annual dental, physical, vision, hearing, 3 month seizure reviews, 3 month psych reviews, and other related exams to ensure compliance with BQM regulations. 

Keep client medical files updated, including but not limited to: review of MAR paperwork on a monthly basis, check in of new and monthly medications with the RN and tracking of client hospitalizations, ER visits, and medical appointments on Health Summary. 

Assist in the coverage of sick house when clients are home ill as needed.

Maintain DSP certification.

Assist in the coordination of on-site doctors’ clinics and once-a-month lab draws. 

Regular, reliable, predictable attendance. 

Perform all other duties as assigned by RN Coordinator and/or Residential Manager. 

 

Qualifications


POSITION QUALIFICATIONS

Competency Statement(s)

Accountability & Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Manages own time, priorities, and resources to achieve goals. 

Adaptability and Flexibility - Adapts to changing business needs, conditions, and work responsibilities. 

Confidentiality - This position requires the ability to maintain strict confidentiality, including, but not limited to financial and agency information pertaining to Pioneer stakeholders. 

Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of workplace challenges. Resolves difficult or complicated challenges. 

Decision Making & Judgment - Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. 

Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions. 

Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Builds and maintains client and customer satisfaction (internal and external) with the services offered by the agency. 

Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables. 

 

 

SKILLS & ABILITIES

 

Education:

High School Graduate or General Education Degree (GED): Required

Associate degree (two year college or technical school): Preferred

 

 

Experience:

1 plus years of experience in an environment working with individuals with IDD

 

 

Computer Skills:

 Proven, intermediate to advanced Microsoft Office, Word, Excel, PowerPoint, Outlook 

 

 

Certifications &
Licenses:

 

 

 

Other Requirements:

Must have and maintain a valid driver's license.

Must be able to meet agency driver safety requirement of carrying personal vehicle insurance with the following limits:
$50,000 bodily injury, each person
$100,000 bodily injury, each accident
$50,000 property damage

Ability to use Phone, Fax, Copier, and file required.
 

 

 

PHYSICAL DEMANDS

 

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5 hrs/day)

 

 

 

Physical Demands

Lift/Carry

Stand

F

Walk

C

Sit

C

Manually Manipulate

O

Reach Outward

C

Reach Above Shoulder

N

Climb

O

Crawl

N

Squat or Kneel

O

Bend

O

Grasp

O

Speak

C

 

10 lbs or less

F

11-20 lbs

O

21-50 lbs

N

51-100 lbs

N

Over 100 lbs

N

 

Push/Pull

12 lbs or less

O

13-25 lbs

O

26-40 lbs

N

41-100 lbs

N

 

 

 

Other Physical Requirements

Vision (Near, Distance)

Sense of Sound - Ability to hear verbal communication

Sense of Touch

Sense of Balance

 

 

WORK ENVIRONMENT

Overall general office environment, however, a significant amount of time can be spent in an automobile during client transport. Temperatures and driving conditions can be dependent on weather. Frequent interaction with any stakeholder within the agency (i.e. supervisors, co-workers, clients, general public, outside agencies, etc.). 

 


 

 

 

 

 

 

 

 

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

 

Salary : $50,000 - $100,000

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Job openings at PIONEER CENTER GROUP

PIONEER CENTER GROUP
Hired Organization Address MCHENRY, IL Other
Job Details Job Location : PIONEER EAST - 41 - MCHENRY, IL Position Type : Full Time Education Level : 4 Year Degree Sal...

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