What are the responsibilities and job description for the Quality Technician position at Pioneer Circuits Inc.?
About Pioneer Circuits
Since its establishment in 1981, Pioneer Circuits has been leading the way in technology solutions for mission-critical systems. As the leading, privately held U.S. manufacturer of innovative high-performance flexible circuit boards, we are dedicated to the design, production, and assembly of advanced printed circuit board assembly (PCBAs) technology solutions.
We develop cutting-edge solutions that explore new frontiers, serve and protect our armed forces and allies, safeguard national security against evolving threats, and propel advancements in hypersonic technology.
Our customers include some of the largest aerospace and defense companies like RTX, Lockheed Martin, GE Aerospace, NASA, JPL, Northrop Grumman, and Boeing.
About the Opportunity:
The Quality Technician supports the Quality Source department with preparing accurate and complete product documents for customer inspections and ensures that customer inspections are properly coordinated and received.
What You'll Do:
- Responsible for preparing customer documents for source inspectors including but not limited to travelers, PO's and customer specifications
- Navigates customer platforms to deliver information and provide updates per customer requirements
- Works with multiple departments and customer representatives to coordinate inspections
- Responds to customer issues, rejections, or rework requirements that facilitates product shipments
- Performs all other duties as needed
What You'll Bring:
- Proactive, adaptable and self-disciplined
- Excellent leadership, communication and interpersonal skills
- Effective problem solver and project manager
- High level of attention to detail, organization and accuracy
- High ethical and confidentiality standards
- Proficient with Office 365 and web portals
- Ability to work overtime
Experience and Education:
- High school diploma or equivalent
- Bachelor's degree (Preferred)
- 2 years of customer service experience or equivalent
Schedule:
- 8-hour shift
- Monday to Friday
- Overtime
- Weekends as needed
The actual compensation offered is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and other relevant business considerations.
Pioneer Circuits provides a comprehensive benefits package for all full-time roles, encompassing healthcare, dental, and vision insurance for employees and eligible dependents. Additionally, employees enjoy paid vacation, paid holidays, and a 401(k) plan company match, along with various voluntary benefits options.
This is an ITAR-controlled facility. As such, all applicants must be U.S. citizens or lawful permanent residents. Employment eligibility will be verified through the E-Verify system as part of the hiring process.
Pioneer Circuits is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
