What are the responsibilities and job description for the Ward Clerk - Lakeside position at Pioneer Health Care Management Inc?
Title: Clerk/Receptionist
Reports to: Nursing Home Administrator
Effective Date: 2/2017 Review Date: NA
Position Summary:
As a receptionist you will be the first point of contact for the company and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
Responsibilities
Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen and forward any incoming phone calls while providing basic information when needed
Receive and sort daily mail/deliveries/couriers
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
Update appointment calendars and schedule meetings/appointments
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Process physician orders using the electronic health record
Assemble charts and files for staff use
Maintain confidentiality of resident medical information at all times.
Other duties as assigned
Requirements
Proven working experience in a front office handling receptionist responsibilities
Proficient with Microsoft Office Suite
Professional appearance
Solid communication skills both written and verbal
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize and work under pressure
High school degree or GED
Salary : $18 - $20
