What are the responsibilities and job description for the Director of Program (Spokane Residential Reentry Center) position at Pioneer Human Services?
Description
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!
We are currently looking for a Director of Program (Reentry Spokane) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.
Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.
For over 60 years, we have proudly served our clients and customers with quality, professionalism and compassion. We are a nationally recognized social enterprise with multiple business units and diverse facilities across Washington state, dedicated to delivering value to our communities and providing a chance for change.
What you'll do
The Program Director is responsible for the management and operational success of the program and meets or exceeds the expectations of the contracting agency, the Federal Bureau of Prisons, by delivering high quality—high impact services and by ensuring that the program and treatment services operate in accordance with applicable law, regulations, contract requirements, Pioneer Human Services (PHS) policy, and professional standards of quality. The Director is responsible for the administrative management of an organized, clean and safe, efficient, community coordinated, fiscally sound, compliant, and customer driven Residential Reentry Center (RRC) and high-impact treatment services for clients. As a member of the Pioneer team, the Director is expected to collaborate with other staff and community partners to promote a pro-social and supportive program climate that encourages the development of independent living skills.
Primary/essential Duties And Responsibilities Are But Not Limited To
At Pioneer are employees are important that’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.
Compensation
New hires start between $68,631.75 and 91,509.00 based on experience, qualifications, skills, competency, internal equity, and market factors.
Benefits
Eligible after 30 days of full-time employment (minimum of 30 hours/week):
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEO is the law poster EEO is the law poster supplement
Pioneer Human Services is a Drug-Free Company
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!
We are currently looking for a Director of Program (Reentry Spokane) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.
Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.
For over 60 years, we have proudly served our clients and customers with quality, professionalism and compassion. We are a nationally recognized social enterprise with multiple business units and diverse facilities across Washington state, dedicated to delivering value to our communities and providing a chance for change.
What you'll do
The Program Director is responsible for the management and operational success of the program and meets or exceeds the expectations of the contracting agency, the Federal Bureau of Prisons, by delivering high quality—high impact services and by ensuring that the program and treatment services operate in accordance with applicable law, regulations, contract requirements, Pioneer Human Services (PHS) policy, and professional standards of quality. The Director is responsible for the administrative management of an organized, clean and safe, efficient, community coordinated, fiscally sound, compliant, and customer driven Residential Reentry Center (RRC) and high-impact treatment services for clients. As a member of the Pioneer team, the Director is expected to collaborate with other staff and community partners to promote a pro-social and supportive program climate that encourages the development of independent living skills.
Primary/essential Duties And Responsibilities Are But Not Limited To
- Articulates the vision for and demonstrates commitment to operational excellence of the RRC
- Provides strategic, tactical and technical direction to the RRC and all staff
- Prepares and delivers presentations at PHS Leadership Council meetings, work groups and committees, and other corporate gatherings, as needed
- Participates in trainings or and committees organized by the Federal Bureau of Prisions(FBOP) and other external agencies as appropriate
- Acts on behalf of the Director of Reentry when designated
- Leads by example, exemplifying PHS Core Values in all aspects of work and performance
- Analyzes and implements improved business processes for the RCC
- Prepares the unit budget and staffing plan in collaboration with the Director of Adult Reentry Operations to optimize mission value and financial health
- Reviews operational expenses, prepares financial forecasting and reporting, identifies corrective actions, and is responsible for the achievement of financial goals within the program and services
- Ensures that the program is prepared for, complete and successfully pass all inspections, program reviews, and internal/external audits and submits monthly reporting to FBOP, Accounting, Director of Reentry as requested
- Maintain compliance with the Statement of Work for the RRC
- Directs all activities of the program to ensure conformity to the policies, standards, agency mission and to support successful client reentry and community transition
- Enforces policies and procedures; maintains the facility in compliance with all safety and health regulations
- Ensures that unit and services provide the highest quality customer service both to our external customers (public agencies) and our internal customers (clients)
- Develops quality assurance plans to ensure that requirements are performed and met, and continually reviews quality assurance practices within the unit per the performance-based standards of the Statement of Work, American Correctional Association and Prison Rape Elimination Act.
- Maintains and continually refines a performance measurement system and process that supports the collecting, analyzing, and reporting of data to improve service quality
- Meets or exceeds all quality performance measures
- Coordinates collaboratively with representatives of the support functions of PHS, including Finance, HR, IT, etc
- Collaborates with other operational units and groups in PHS to integrate activities across program functions
- Develops and implements a Community Relations Board to work toward eliminating discrimination against people with criminal histories that meets on a quarterly basis or otherwise outlined by the SOW
- Maintains and updates all policies and procedures adopted by the Behavioral Health and Treatment Services Division
- Ensures consistency in the application of all policies and pursues procedural uniformity and standardization that align with operations of all of PHS’ RRCs within Washington state
- Supervises the performance of all RRC staff; evaluates the performance of the Assistant Program Director, and other key program staff or as otherwise determined
- Ensures staff members are sufficiently trained and there are qualified personnel to ensure the safety and security of the resident population and the community at all times
- Guides and supports the development and implementation of a competency-based approach to staff training and professional development in alignment with Division-wide initiatives, trauma-informed care service plans, and staffing priorities
- Advises and supports the Assistant Program Director in decisions regarding unit staff
- Coordinate with program leaders to ensure adequate on-call coverage as necessitated by program needs, and be ready to work shifts in the event of a scheduling crisis, emergency, or staffing shortage
- Bachelor’s degree in Human Services field
- 3 yrs. of progressive supervisory and management experience in the behavioral health, substance use, and/or human services fields.
- 3 yrs. Experience working with vulnerable population.
- Experience with program budgets and forecasting.
- Experience providing services for people from diverse cultural backgrounds
- Graduate degree preferred in Human Service Field
- Graduate degree preferred in Human Service Field
- Must pass and maintain required background clearance as required by contractor.
- Must be able to pass a pre-employment drug screening test.
- CPR/First Aid Certification within 30 days of hire
- Current TB Test Results
At Pioneer are employees are important that’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.
Compensation
New hires start between $68,631.75 and 91,509.00 based on experience, qualifications, skills, competency, internal equity, and market factors.
Benefits
Eligible after 30 days of full-time employment (minimum of 30 hours/week):
- Medical
- Flexible spending
- Dental
- Vision
- Life
- AD&D
- Disability
- Dependent Daycare Flexible Spending
- Tuition assistance (100% for bachelor's, 50% for graduate programs)
- Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
- Employee recognition programs
- Public transportation discount
- Employee assistance program (EAP)
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEO is the law poster EEO is the law poster supplement
Pioneer Human Services is a Drug-Free Company
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.
