Healthcare Coordinator (Nights)

What you'll do
The Health Coordinator supports the mission of Pioneer by coordinating access to quality and cost-effective integrated health services to clients at Pioneer facilities. This role works closely with internal staff, community providers, pharmacy staff, and facility staff and provider(s) to assist is gathering/relaying necessary information to effectively assess and manage client integrated health needs.

Primary/essential duties are but no limited to:

• Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety
• Motivational Interviewing (MI) and skill development
• Interprets and explains program policy and goals to each client as needed through new client orientation.
• Aids in the client's educational process- including conducting health education classes and teaching various aspects of self-care.
• Monitors and records self-administration of medications, verifies MAR for accuracy and errors at shift-change
• Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures. For example: cleaning med rooms, defrosting refrigerator, disinfecting vital signs equipment and health services office.
• Assists in maintaining storage of medications, places orders and returns clients medication according to pharmacy services policies.
• Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies.
• Provide basic first aid and first point of contact for emergency service deployment when needed
• Follow provider orders and assist provider in accordance to program policy.
• Gather/relay necessary information regarding physical and behavioral health needs such as health/medication history, self-reported vital signs, diagnoses and/or symptoms.
• Assists Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit.

• Ensures coordination of all client physical/behavioral healthcare services on your shift, including telehealth, clinic, outside/visiting provider appointments.
• Coordinate and document client intake and discharge including financial and secured belongings after hours.
• Coordinate both internal and external services and referrals based on provider assessment.
• Support service navigation as the primary liaison for clients
• Maintain accurate, timely, and complete documentation of service

• Ensure all necessary notifications are completed on your shift.
• Complete all eligibility assessments and follow-up assessments in database
• Ensure all client information is accurate and updated from intake to discharge for continuity of care
• Record routine case notes and touch points documenting progress and services
• Review reports with team to identify service gaps and necessary support services

• High School diploma or Equivalent

• 1-year experience working in a caregiving related position OR with marginalized populations
• Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire
• First Aid/CPR certification before first independent shift.
• High level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
• Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.

• Medical
• Flexible spending
• Dental
• Vision

• Life
• AD&D
• Disability

• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)