What are the responsibilities and job description for the Appointment Scheduler for Cardiology Practice position at Pioneer Valley Cardiology Associates?
Full-time Appointment Scheduler/Administrative Associate in a busy and rapidly growing Cardiology practice (26 Providers). Our Team provides extraordinary customer service to our patients and referring physician practices in a medical office setting. The qualified candidate must be a high school graduate with a minimum of two years experience in a healthcare setting and a strong background in customer service is crucial. Familiarity with computers, insurance, and medical terminology is required. Candidates with experience using EPIC as well as cardiology terminology is preferred. Attention to detail is essential. Bi-lingual applicants are encouraged to apply. Proven ability to manage multiple telephone lines and perform under pressure is a must.
Daily tasks of an Appointment Scheduler/Administrative Associate include but are not limited to:
- Answering telephone calls daily
- Routing messages to the appropriate department
- Managing message inbox within EPIC
- Managing workque within EPIC
- Scheduling appointments (from workque, inbox, faxes, emails)
- Sending/receiving fax messages
- Mailing out appointment reminders
- Investigating patient history with our providers in up to 3 additional EHR systems
Job Type: Full-time
Pay: $19.50 - $20.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Family leave
- Flexible spending account
- Free flu shots
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Military leave
- On-the-job training
- Opportunities for advancement
- Paid jury duty
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Wellness program
Medical Specialty:
- Cardiology
Schedule:
- Monday to Friday
Application Question(s):
- The hours for this position are 8am - 5pm, can you commit to these hours?
- Our starting wage range for this position is $19.50 to $20.50 per hour. By completing this application, you agree to this range. Do you wish to continue?
Experience:
- Medical terminology: 3 years (Preferred)
- Epic: 1 year (Preferred)
- Customer service: 2 years (Required)
- Medical office: 2 years (Required)
Ability to Relocate:
- Springfield, MA 01107: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21