What are the responsibilities and job description for the Service Delivery Manager position at Pipeline Equipment Resources Company (PERC)?
At Pipeline Equipment Resources Company (PERC), we are seeking an experienced Service Delivery Manager to oversee the efficient management of our field service operations.
The ideal candidate will possess strong leadership skills, with a proven track record in supervising teams and coordinating projects. Key responsibilities will include:
- Time and Labor Management: Oversee the allocation of resources to ensure maximum productivity and efficiency.
- PTO Requests, Expenses, and Timesheets: Review and approve requests to ensure compliance with company policies.
- Service Work Paperwork and System Requirements: Manage all documentation to ensure accuracy and adherence to regulations.
- NetSuite Order Approval: Approve orders to guarantee timely delivery of services.
A successful candidate will have excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively. They will also be able to lead by example, demonstrating a high level of professionalism and integrity.
