What are the responsibilities and job description for the Onboarding Specialist position at Piper Companies?
Overview
ZP Group is seeking an Onboarding Specialist (internal title : HR Liaison) who is diligent, solutions-oriented, resourceful and works well in a fast-paced, results-driven staffing environment. The Onboarding Specialist will work closely with branch operations to ensure the highest level of consultant experience, as well as providing branch leaders with data around consultant retention, replacement, and attrition.
Position Summary
The Onboarding Specialist will be responsible for ensuring both internal and external customers receive full support prior and during their employment with ZP Group. They are also the primary liaison with the corporate office regarding all HR, payroll, and finance (billing and spread) related issues, and will assist in the coordination and implementation of services as well as weekly time keeping / gathering to ensure consultants are paid on time.
Essential Functions
- Full onboarding and offboarding cycle of external employees
- Processing background and drug tests per client requirements
- I-9 verifications
- Verify current or previous employment when requested by third party vendors
- Resolution of all spread related issues by working with finance and payroll
- Coordinate with the billing team to resolve billing issues by providing / correcting time entries as required
- Partner with HR to ensure compliance with Federal, State and Local employment and benefits laws and regulations
- Manage the external employee timekeeping process and provide timekeeping reports to production staff to ensure all time is collected within company deadlines
- Answer payroll related employee questions, diagnose errors and partner with payroll to resolve
- Audit the New Starts Reports
- Generate and develop reports around consultant retention, replacement, and attrition.
- Provide producers report to facilitate touchpoints for consultant birthday’s, work anniversaries and holidays
- Perform audits in accordance with client requirements / requests
- Maintain knowledge and execute on client specific requirements as they relate to employee background checks, special onboarding requirements, waivers, audits, timekeeping systems, drug tests, immunizations, etc.
- Partner with the Training & Professional Development team to ensure our internal CRM system, Target Recruit, evolves with the needs of the company
Position Type / Expected Hours of Work
This is a full-time position and sometimes requires long hours and weekend work.
Required Education and Experience
Salary : $55,000 / year $5,000 annual bonus $100 / month cell allowance ($1,200 / year)
Salary : $100 - $55,000
