What are the responsibilities and job description for the Technical Support Specialist position at Piper Companies?
Piper Companies is seeking a Technical Support Specialist to join an established healthcare organization for a 3-month contract opportunity. This position is fully on-site and would require travel to multiple locations in the Lehigh County, PA, Carbon County, Luzerne County, PA, and surrounding areas.
Responsibilities :
- Provide on-site support an enterprise email migration and iOS device configuration.
- Assist users in logging into Outlook with their new credentials.
- Rebuild and configure iOS devices in InTune, following documented scripts and instructions.
- Ensure users' mobile devices are properly set up and connected to required apps and services.
- Help users migrate from other platforms to Microsoft Teams.
- Provide consistent, on-the-ground troubleshooting and support to ensure smooth transition for end-users.
- Maintain a high level of customer service while working with end-users, addressing any issues promptly and professionally.
Requirements / Qualifications :
Compensation :
This job opens for applications on 1 / 13 / 25. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords :
On-site support, email migration, Outlook, iOS devices, InTune, mobile device rebuild, Teams, Office 365, customer service, technical support, device configuration, troubleshooting, user support, device setup, credential login, migration support, mobile app setup, IT support, technical assistance, end-user training, troubleshooting, software deployment, user onboarding, technical support, device management
LI-KS1
LI-ONSITE
Salary : $22
