Demo

Sr. Manager – Marketing

Pittsburgh Penguins
Pittsburgh, PA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/8/2025

About the Pittsburgh Penguins :

Founded in 1967 as one of the NHL's first expansion teams during the league’s original expansion from six teams to twelve, the Pittsburgh Penguins are one of the most prestigious brands in sports. The Penguins have appeared in the Stanley Cup Final six times and have won five times, including back-to-back championships in the 2016 and 2017 seasons.

Job Summary :

The Pittsburgh Penguins seek a Senior Manager of Marketing to help set the strategic vision for Penguins marketing and help develop and foster key initiatives for the Penguins fan base. This role will act as a key contributor to the marketing leadership team and be a trusted advisor to the VP of Marketing.

The Marketing Director will work with a multi-disciplinary team to help develop key strategic initiatives for fan growth including, but not limited to Pittsburgh Penguins Hall of Fame, Kids Club, Fan Fest, and ticketing-related initiatives. This candidate will work closely with the ticketing department in helping to develop key initiatives like theme nights, specialty packages, and more as well as work as a liaison between game entertainment in executing these initiatives. A deep passion for sports, particularly hockey, and prior experience in team-oriented environments is highly desirable.

The ideal candidate is someone who can work independently while juggling multiple projects and collaborating with stakeholders from various parts of the organization. They should be able to step into key meetings and contribute updates to leadership. The nature of this job requires strategic vision, adjustments on the fly, collaboration, and the ability to react quickly just like the sport of hockey.

This job requires a flexible schedule including work outside of normal business hours including weekends, evenings, and some holidays based on the established team schedule. In addition to a standard 40-hour work week, availability for games, events, and other projects is expected.

Key Responsibilities

Day-to-Day Marketing Leadership

  • As a part of the Penguins marketing leadership group, be responsible for attending key leadership meetings with and without the VP of Marketing.
  • Act as a liaison and Chief of Staff to the VP of Marketing leading key projects and delivering updates to stakeholders.
  • Develop the agenda and lead the weekly marketing and content meetings among the broader marketing staff.
  • Work closely with the creative, digital, and performance marketing groups to develop assets that drive ticket sales and interest in the key initiatives listed above.
  • Host brainstorms to develop new concepts to further enhance ideas by engaging other groups across the organization including partnerships and ticketing.

Fan Engagement

  • Work closely with ticketing and game entertainment to set the strategy for fan engagement each season. This includes devising IP theme nights, securing promotional items, and working with vendors to ensure on-time execution.
  • Manage the supply chain process for theme nights and maintain relationships with external partners and agencies to deliver best-in-class promotional campaigns each season.
  • Collaborate with performance marketing, game entertainment, creative services, ticketing, and digital teams to develop 360 campaigns around key fan initiatives.
  • At times, handle requests for mascot appearances and other fan-related initiatives.
  • Fan Development Initiatives

  • Act as the day-to-day lead on key initiatives aimed at attracting new fans to the Penguins organization with oversight from the VP of Marketing and Chief Communications Officer. These projects include :
  • Kids Club and Youth Strategy – Develop plans for the next generation of Penguins fans by establishing a long-term strategy for attracting younger fans.

  • Penguins Fan Fest – Develop plans for an annual Penguins Fan Fest aimed at providing unique experiences for Penguins fans each year.
  • Penguins Hall of Fame – Work closely with marketing leadership on the relaunch of the Pittsburgh Penguins Hall of Fame and marketing initiatives around it.
  • Community Nights – Develop a holistic strategy each year around community nights aimed at attracting new groups of fans to PPG Paints Arena.
  • Theme Nights – Working closely with ticketing and marketing leadership, identify key theme nights and promotional items aimed at attracting both existing and new Penguins fans.
  • Qualifications

  • Bachelor’s degree in marketing, advertising, or a related field.
  • At least 7-9 years of professional experience, preferably 2 years in a leadership position.
  • Proven expertise in leading multidisciplinary teams and delivering innovative, on-brand creative solutions.
  • Exceptional verbal and written communication skills, with the ability to articulate concepts and strategies effectively.
  • Powerpoint and / or Canva expertise in how to articulate concepts in a concise manner to key leadership stakeholders.
  • Base-level knowledge of Adobe Creative Suite and project management tools like Asana and Workfront.
  • Outstanding organizational and project management skills, with the ability to juggle multiple priorities in a fast-paced environment.
  • Prior experience in sports, entertainment, or team-oriented organizations is highly valued. Advertising agency experience is also highly valued.
  • Passion for sports and a strong understanding of hockey culture and fan engagement.
  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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