Telecommunications Specialist ($5,237.33 / monthly)

Pittsburgh Regional Transit is seeking a Telecommunications Specialist to process incoming telephone and radio calls, dispatching the appropriate police, fire, and emergency medical services units, as needed. To monitor activities throughout Port Authority of Allegheny County d/b/a Pittsburgh Regional Transit (PRT) subway stations ensuring the safety of employees, property, and the general public.

Essential Functions:

• and and and and and and and and Observe monitors throughout the subway stations ensuring that no unusual or threatening acts are taking place against PRT employees, property, and the general public.
• and and and and and and and and Process incoming calls from the public via emergency and non-emergency telephone lines.
• and and and and and and and and Make response decisions regarding police, fire, and emergency medical services, dispatching appropriate agency.
• and and and and and and and and Follow proper procedures and techniques in communicating with transit/local police, emergency medical services, and fire departments.
• and and and and and and and and Answer the emergency patron phones located in the subway, as required.
• and and and and and and and and Monitor the MSA Safe Site Chemical and Radiological system located in the CBD.and Implement response, notification, and evacuation procedures if incident meets procedural outlined levels.
  
  

Job requirements include:

• High School Diploma or GED.
• Minimum of one (1) year experience within the emergency response/security services field.
• Professional and effective communication skills.
• Obtain and maintain CLEAN (Commonwealth Law Enforcement Assistance Network) certification within 90 working days.
• Must be willing to successfully complete the course required for APCO Certification (basic telecommunications training) and other courses, as assigned by supervisor.
• Demonstrated ability in the use of Windows.
• Must be able to work extended shifts, as needed.
• This is a Safety-Sensitive position subject to all testing provisions under the Drug and Alcohol Policy, including random drug and alcohol testing. The person selected for this position may be required to be tested prior to being awarded the job.
  
  

We offer a comprehensive compensation and benefits package. Interested candidates should forward a cover letter (with salary requirements) and resume.

EOE

https://careers.portauthority.org