What are the responsibilities and job description for the Customer Service Representative (CSR) position at Pivotal Management?

Job Description

POSITION OVERVIEW

This position is based out of our office in Santa Maria, CA. You must be able to commute here for all scheduled shifts
This position involves working directly with customers in a face to face setting
This position does not require any previous experience
This is a full time opening & starts within two weeks

We are a fast-growing customer acquisition firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire someone with an outgoing and engaging personality to fill an entry-level Customer Service Ambassador position on our team. As a member of our ambassador team, you will be the face of our clients throughout the local community, leveraging your people skills to engage potential customers and facilitate the enrollment process.

Customer Service Representative Job Overview :

Customer outreach and engagement

Executing sales presentations to potential customers

Assisting new customers with the enrollment process

Maintaining up to date knowledge on our clients and their products, services and promotions

Tracking all sales data and related information

Preferred Skills and Experience :

Some prior experience in a customer facing role preferred but not required

Comfortable engaging with working directly with customers

High attention to detail when managing accounts

Excellent written and verbal communication skills

Strong work ethic and the ability to learn new skills quickly

Outstanding time management and follow-up

Customer Service Representative Perks :

In-house training and coaching from the best in the industry

Comprehensive and competitive pay structure

Internal and exponential promotions / upward mobility

Enthusiastic team environment and collaborative team atmosphere

Team building nights / all-expense-paid team events and company trips

LI-Onsite

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What are the responsibilities and job description for the Customer Service Representative (CSR) position at Pivotal Management?

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