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Account Manager - Digital Cinema

Pixelogic Media
Burbank, CA Full Time
POSTED ON 12/12/2024
AVAILABLE BEFORE 6/9/2025
Compensation: $75-80K

Day Shift

An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Manager will be required to manage and co-ordinate high profile feature and trailer projects from asset receipt through to final delivery.

The ideal candidate will be expected to have a minimum of 3 years experience within the media industry, coupled with an understanding of Digital Cinema processes and workflows.

They will be highly motivated, possess a flexible attitude and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.

The role is primarily office based in our Burbank facility.

RESPONSIBILITIES:

  • Operational responsibilities span all aspects of end to end servicing but specifically focus on project management of theatrically (feature and trailer) led services worldwide
  • Theatrical Digital Cinema capacity planning
  • Localization scheduling (Theatrical Subtitling, GFX, Mastering, QC Leads)
  • Collaborate directly with all internal groups and divisions including localization and distribution operations, administration, and technology (R&D and Production IT)
  • Provide production schedules for all client projects in progress
  • After hours support/response for vendors and clients as needed (dependent on Client Services preference)
  • Overall support of Client Services
  • Participate in establishing the overall vision and strategy for the Pixelogic worldwide production / project management operations
  • Support the production led engagement with all clients on-boarded into Pixelogic workflows
  • Continuously evolve all production management workflows, procedures and checklists
  • Support the vision, development, deployment and continuous improvement of all proprietary and internally developed production management systems and tools
  • Support the overall execution of the company's theatrical production services worldwide

(including operational performance)

Requirements

  • 3 years of experience in media industry and post-production workflows
  • 1 years of Digital Cinema account management experience
  • Ability to engage with and support clients directly to meet and service requests as required
  • Passionate about customer experience and customer service excellence
  • A positive attitude when experiencing obstacles and enthusiastic to get things done
  • Good listening skills, and an ability to assimilate different viewpoints
  • An approachable individual who can relate to people at all levels of the organization
  • Outstanding attention to detail and ability to plan complex projects with urgency
  • Strong organization and prioritization skills
  • Deep sense of urgency and ability to work in a fast paced environment; ability to work under pressure and hit deadlines
  • Problem solver with creative and innovative approach and ability to think out of the box


PREFERRED:

  • Strong skills with Windows and Microsoft Office Suite
  • Hands-on experience with digital media workflows is a plus
  • Prior knowledge of post production processes and good understanding of theatrical workflows

Salary : $75,000 - $80,000

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