What are the responsibilities and job description for the Experienced Server position at Pizzana?
Job Title: Server/ Backserver/ Barista
Department: FOH, Store
Reports to: General Manager
Position Summary
As a server at Pizzana you are an integral part of the dining experience. You are in charge of transforming a meal out into an amazing dining experience that leaves the guest wanting more. You are expected to be upbeat, personable, efficient, and able to answer any and all product related questions. You will retain and demonstrate proper policies and procedures delivered by trainers and managers with confidence and enthusiasm. Impeccable customer service and excellent communication skills come hand in hand, so we expect a high quality of verbal and written communication. You must be extremely reliable and have the ability to work effortlessly in a team environment.
Responsibilities:
- Act as a company advocate and embody Pizzana’s values : excellent customer service, innovation, community, cleanliness, and a great place to work.
- Participate and excel in your FOH training as you memorize our menu, beverage selection, FAQs, and all things Pizzana.
- Act with integrity, honesty, and knowledge that promotes Pizzana culture.
- Deliver exceptional customer service within the standards of management and Pizzana policies.
- Meet and anticipate any and all guest needs.
- Practice proper cash handling procedures with a smile.
- Demonstrate effortless teamwork skills as you rely and assist fellow coworkers in providing the Pizzana experience helping with the delivery of food and beverages to the guests.
- Assist with all cleaning duties as stated on opening/closing and weekly checklists.
- Adhere to all safety and sanitation guidelines.
- Report to work as scheduled and fulfill all requirements for duration of shift or until relieved.
You are:
- Committed to exceptional customer service. Willing to go above and beyond to do whatever it takes to make the guest happy.
- Detail oriented with a knack for following instructions.
- Positive with a natural smile that is contagious.
- A lover of good food, a modern aesthetic, a quality product; A lover of Pizzana
- Everything YOU would want in a coworker
You Have:
- A passion and love for the Pizzana brand and everything #NeoNeapolitan
- Necessary Food Handlers Certification ( city/ store specific)
- Ability to communicate verbally, and understand and follow written and verbal instructions from management.
- Ability to work under pressure while maintaining a consistent pace to keep up with our bustling guests.
About Pizzana:
Founded from the ingenious minds of Daniele Uditi, an artisan who learned his craft growing up in Naples, Italy, Candace and Charles Nelson, the couple behind Sprinkles cupcakes, and Caroline and Chris O’ Donnell, the concept was born at a Sunday night pizza party. In April of 2017 Pizzana opened its doors in Brentwood, CA. Daniele’s signature “slow dough” Neo Neapolitan pizzas have garnered a passionate international following of celebrities and pizza lovers alike..The passion for innovation and commitment to fresh food is reflected in Pizzana’s flavors, from eclectic to seasonal.
Job Types: Full-time, Part-time
Pay: $150.00 - $300.00 per day
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Application Question(s):
- Must be available to work weekends
Experience:
- Full service restaurant serving: 2 years (Required)
License/Certification:
- Food handler and tabc license (Required)
Ability to Commute:
- Houston, TX 77019 (Required)
Work Location: In person
Salary : $150 - $300