Administrative Assistant/Receptionist

POSITION SUMMARY                 

This position is responsible for greeting visitors and delivering exceptional customer service assistance. Addressing questions and providing an overall welcoming environment for guests and employees.

ESSENTIAL FUNCTIONS OF THE JOB                                                    

Be a champion of a great place to work and create an environment where every employee has an opportunity to thrive

• Welcome visitors in a warm and friendly manner, and answer any questions visitors have.
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of visitor requests and of calls received
• Assist with the onboarding process of employees
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed

• Assist with the coordinate employee appreciation events.
• Participate in designing and implementing surveys and feedback opportunities.
• Create opportunities to recognize and celebrate employees.

Provide support for employee benefit programs

• Assist with new hire and annual enrollment processes, confirming effective communication and a thorough understanding of benefit programs.
• Partner with benefit administrators and vendors to ensure easy access to benefits.

Support payroll processes

• Ensure all compensation and payroll changes for the business unit comply with company policy and that changes are clearly approved, are accurately processed, and are appropriately communicated while maintaining confidentiality.

CORE EXPECTATIONS (The knowledge/abilities in which the incumbent must demonstrate competency)

• Exceptional interpersonal skills, using judgement and diplomacy in interfacing with a wide variety of individuals.
• Cultivate a positive and collaborative team environment with all team members.
• Exceptional computer skills with the ability to learn new software applications quickly.
• Ability to manage processes and project timelines according to established priorities.
• Communicate clearly and effectively both verbally and in writing.

BEHAVIORAL 

• Energetic self-starter; works with a sense of urgency and a high attention to detail
• Prioritizes tasks to meet multiple deadlines
• Excellent written and verbal communication skills
• Team oriented

QUALIFICATIONS 

• Energetic self-starter; works with a sense of urgency and a high attention to detail
• Prioritizes tasks to meet multiple deadlines
• Excellent written and verbal communication skills
• Team oriented

SYSTEM QUALIFICATIONS

• MS Office with advanced Excel capabilities

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

• Typical office environment- Able to sit/stand for long periods of time