Floor Manager

We are searching for a passionate Assistant General Manager at our wine bar in Clinton Hill. We are a small, driven team and are seeking someone looking to grow with our company and bring meaningful contributions to our service and operations.

The hire will be responsible for daily management duties with a focus on coaching and training, with the primary objective of maintaining our exceptionally high standards of service and level of hospitality for our restaurant’s guests. We want someone passionate about contributing and improving systems creatively and with the leadership ability to build a culture that allows the restaurant and its staff to thrive. The role also includes a supporting role in administrative and HR functions.

While management experience is not required, a minimum of two year experience as a Server, Captain, or Sommelier in a restaurant within our category is required.

All candidates should have:

• Ambition and professionalism
• Respect and awareness of all staff and people 
• Ability to multi-task and be efficient
• Professionalism and desire to keep learning and growing
• Problem solving and adapting abilities
• Ability to communicate and manage a diverse staff
• Shared values/belief in sustainability and equity

Job Responsibilities:

Daily Operational Duties

• Opening Duties, including book management, pre-service notes, updating Toast, menu adjustments, preparing menus, and updating educational materials
• Closing the restaurant, including executing cash handling procedures and reconciling time sheets, tip sheets, and end of night reporting
• Maintaining cleanliness and organization of the space
• Maintaining the restaurant ready for DOH inspection at all times
• Management of all employees
• Support management in reservations and guest reservations related duties

In-Service Leadership

• Maintaining proper flow of service (at the door, on the floor, and at the pass)
• Problem solving and preventing issues for guests
• Building long-term relationships with guests
• Decision making and troubleshooting
• Ensure completion of all sidework for Dining Team, as well as additional duties

Staff Development and Training

• Improve, revise, and execute our training in conjunction with management
• Regular check-ins with all staff to discuss learning goals, areas for support, training needs
• Executing regular check-ins and disciplinary actions with staff as required
• Maintaining educational materials for food and beverage
• Culture leadership: maintaining genuine relationships with staff while maintaning clear lines and boundaries, developing specific educational experiences to develop and grow staff

Administrative Duties

• Ensure accurate weekly and monthly inventory
• Ordering for restaurant and office supplies
• Active management of labor targets
• Weekly invoice uploading and oversight
• Maintaining our online menu and staff educational materials
• Development and implementation of systems to continue improving our service and operational efficiency
• Updating staff checklists to maintain accuracy

Care and Maintenance

• Support continued maintenance of space, including organizing deep clean tasks and scheduling additional cleaning shifts for porters
• Coordinating for simple repair needs, including plumbing, electrical, and HVAC-related issues
• Ensuring continued organization of physical location for efficient operations.

Salary : $58,000 - $68,000