Director of Dataceters

Job Summary:

• Manage all operational aspects of the market and organize operational staff to ensure all projects are carried out effectively and efficiently, promoting customer satisfaction and ensuring that project work exceeds expectations. Additionally, the Director will drive business development initiatives to expand the customer base and grow the market. The Director will collaborate with department leaders to create strategic plans aligned with company objectives, ensure market compliance with company protocols, and achieve financial targets while maximizing sales and profitability.

Job Duties and Responsibilities:

• This position may require extended office hours, weekends, holidays, and off hours to support our customer base.
• Travel may be required depending on the business needs. Essential Job Functions:

Operational Management:

• Manage the operational aspects in the market. Organize operations and staffing to ensure all required tasks are carried out effectively and efficiently; proactively anticipate and manage change.
• Oversee area leadership and their subordinates.
• Serve as an active participant in national and regional meetings.
• Ensure future profitability through performance feedback and routine discussions on competencies and achieved results.
• Detail-oriented in both providing leadership and direction to team members and factoring costs associated with customer quotes while understanding and adhering to customer timelines.

Market Development:

• Build and maintain a customer base with new and existing clients, identifying prospective customers and serving as the initial contact to determine the viability and desirability of a targeted account.
• Develop and implement strategic business development plans to achieve company growth targets.
• Utilize one's own network of contacts to source high-quality Project Managers and Technicians.
• Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis.

Knowledge, Skills, or Abilities:

• Familiarity with the overall local market including target client base, competition, project opportunities, suppliers, and partners in the data center and fiber optic industry.
• Strong interpersonal skills and proven ability to communicate both verbally and in writing.
• Review and fully understand the contracts and requirements of each project.
• Proven skills in customer service and maintaining composure in a shifting environment. Ability to multitask and stay organized under pressure.
• Time management skills for meeting deadlines and reporting work progress to customers.
• Familiarity with Teams, Word, Excel, Outlook & PowerPoint software (Visio & Adobe a plus).
• Must hold a valid driver’s license and have a satisfactory driving record.

Experience and Education:

• High School/GED, Bachelor’s Degree preferred
• 5 years of relevant job experience in a similar industry or with similar essential duties.
• 5 years of experience leading highly productive and cohesive teams.
• 5 years of extensive working knowledge of fiber optics and/or data centers.
• 5 years of knowledge and experience in the telecommunications trade.