Chief Technology Officer (CTO)

JOB SUMMARY

Under direction of Court Executive Officer, the Chief Technology Officer plans, directs and coordinates the technology-related operations and activities of the Placer County Superior Court and hosted courts; and performs a full range of duties including, but not limited to, exercising leadership in the formulation of technology strategy and establishment of long-term technology direction for the Court, establishing and implementing technology-related policies and procedures, maintaining the Court’s technology equipment and systems, and developing and directing the Court’s information technology personnel.

EMPLOYMENT AT WILL

The Chief Technology Officer classification is established as an "at will" position and, as such, the incumbent serves at the pleasure of the Court Executive Officer, who has the right to terminate the employment of anyone in this classification at any time, with or without advance notice, and with or without cause.

JUDGMENT AND RESPONSIBILITY

Incumbent has full supervisory responsibility for other employees and are highly involved in the Court’s technology-related strategic planning. Incumbent works under general administrative direction where clear policies, procedures and standards may not always be available or may be very general in nature. Incumbent must therefore exercise considerable discretion with respect to assignments and duties. Errors in work or judgment could result in inefficient, or a complete halt of, Court operations, breaches in information security, poor community relations and possible litigation against the Court.

ESSENTIAL FUNCTIONS

When assigned, all of the essential functions and tasks listed below must be accomplished effectively, are standard, and may not be inclusive of all functions and tasks that may be assigned. The Court reserves the right to assign or reassign duties as required to achieve business and operational objectives. Essential functions and tasks may include, but are not limited to those listed below.

• Monitor various factors, including technology trends, costs, and funding, in order to develop, recommend, and implement multi-year strategies that impact the technology direction of the Court.

• Oversee Court’s information technology functions, operations, policies, programs, resources and personnel directly and/or through subordinate supervisors.

• Select, train, monitor, mentor, coordinate and evaluate work of assigned staff; communicate expectations; provide coaching for performance improvement and development when necessary; recommend and issue corrective and/or disciplinary action to address performance or conduct issues.

• Design, engineer, and troubleshoot various IT-related systems.

• Monitor legislation and Rules of Court to assess impact on the Court’s technology requirements and develop and/or recommend policies, practices, processes and standards to ensure compliance.

• Serve as Court’s technology expert.

• Develop, prioritize and implement Business Continuity and Disaster Recovery Planning needs for all IT-related systems.

• Organize, prioritize, and coordinate work as necessary to meet critical deadlines.

• Develop, recommend, and monitor the Court’s information technology budget and expenses.

• Lead and/or participate in information technology procurement efforts.

• Negotiate and manage contracts related to the scope of responsibility.

• Maintain vendor relationships.

• Serve as a liaison to County Departments and the Judicial Council; represent the Court on technical advisory and standards committees; participate in state and national committee work and activities related to IT.

• Serve as a representative of the Court, displaying courtesy, tact, consideration and discretion in all interactions with members of the court community, governmental agencies, service providers, and the public.

• Maintain continuous positive relationships with Court management, judges and employees.

• Work evenings, nights and weekends and travel to locations in and outside Placer County, as required

Knowledge:

• Principles and practices of employee supervision, training, and performance management.

• Principles and practices of motivation, team building and conflict resolution.

• Principles, practices and procedures of public IT administration, as it relates to computer systems and application operation and support, local and wide area data communications, database, network security, telecommunications and audio-visual systems, electronic records and other Court systems.

• Principles and practices of policy development and implementation.

• Basic principles and practices of project management.

• Principles and practices of research and analysis, including cost benefit analysis.

• Pertinent Federal, State, and local laws, codes, and regulations.

• Superior Court functions, services, processes, and procedures.

• Principles and practices of customer service.

• Basic principles of budgeting and forecasting.

• Office procedures, methods, equipment, and computer software.

• Correct English usage, grammar, spelling, vocabulary, and punctuation.

Skills:

• Analyze relevant trends and make appropriate strategic recommendations that align with the mission and values of the Court.

• Ability to balance the strengths and weaknesses of different options and either make analytical decisions or recommend the best course of action.

• Strong interpersonal skills to regularly interact with people; collaborate on teams frequently; and develop positive working relationships with colleagues.

• Leadership skills to effectively direct staff and oversee operations; coordinate work activities and ensure that staff complete duties and fulfill responsibilities.

• Strong organizational skills to prioritize tasks and manage several projects at once.

• Strong negotiation skills to support contract management.

• Strong speaking skills to give presentations and direct staff and other employees.

Abilities:

• Oversee and coordinate work activities to ensure responsibilities are completed timely and accurately.

• Participate in the development of strategic technology-related goals and objectives.

• Perform demanding technical research and analysis involving complex technology issues.

• Analyze problems, identify alternative solutions, project consequences of proposed actions, and propose and implement recommendations in support of goals.

• Research, analyze, and evaluate new service delivery methods and techniques.

• Prepare clear and concise reports and/or project plans.

• Synthesize complex ideas and information into clear, concise, well-organized and accurate documents, reports and correspondence.

• Interpret, apply, and explain Federal and State laws and rules, regulations, policies, and procedures.

• Select, supervise, train, coach and evaluate staff.

• Communicate clearly and concisely, both orally and in writing.

• Establish and maintain effective working relationships with employees, County, outside agencies, contractors, Judicial Council staff, and customers.

• Use work-related computer equipment and applications.

• Maintain confidentiality of information, exercise discretion and use independent judgment within established scope of authority and make sound decisions.

MINIMUM QUALIFICATIONS

Experience: Minimum of seven (7) years of professional management-level experience in Information Technology. California trial court experience is preferred.

Education: Bachelor's degree or equivalent from an accredited college or university in Computer Science, Management/Business Information Systems, Business/Public Administration, or a closely related field.

Note: Advanced degree may be substituted for two (2) years of experience. Additional qualifying experience may substitute for up to two (2) years of education.

Certifications:

The following certifications are encouraged and may be required at the direction of the Court Executive Officer. When directed, incumbent must obtain within one (1) year and kept current through the course of employment with Placer Superior Court.

• CompTIA A

• CompTIA N

• CompTIA S

• COMTIA Project or similar

• MCSA

• CISSP

• CCNA

The Placer County Superior Court will pay for incumbent to attend class for any required initial certification and subsequent renewals. The Court will reimburse incumbent for two tests per certification and renewal. Failure to obtain or maintain certifications may result in separation of employment.

Licensing Requirements: Possession of a valid California driver’s license may be required or the ability to provide alternate methods of transportation that meets job requirements.

Physical Demands: Mobility to work in an office setting and move from one place to another place within a facility; manual dexterity to use computers and standard office and IT equipment, and to manipulate both single sheets of paper and large document holders (binders, manuals, files, etc.); reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; strength to lift and carry files or other objects weighing up to 50 pounds (printers, servers, and other computer devices); physical ability to sit and/or stand for extended periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Vision which can be corrected to a level sufficient to read hand-written, typed and computer generated information and data, as well as computer terminal displays; hearing and speech ability sufficient to enable communication by telephone and in person.

Reasonable accommodation may be available to a qualified individual with disability that will enable them to perform the essential functions of this classification. If reasonable accommodation is required to participate in the recruitment process or to perform any of the functions and related tasks assigned or which may be assigned, please contact the Human Resources Division.

Working Conditions: Job duties are generally performed in an indoor office setting with environmental controls. Assigned work is performed in a standard court setting with open cubicles and/or offices. Assigned incumbents are expected to work alone or closely with others. Routine noises and noise levels occur within the work environment. This classification may be required to work at other Placer Superior Court locations, and travel to courthouses in and outside Placer County may be required.

Normal Court business hours: 8:00 a.m. to 5:00 p.m., Monday through Friday. This position may require long hours and some evening, night and/or weekend work. Alternate work shifts may occur.

Criminal History and Background Checks: Candidates are required to pass a fingerprint clearance by the Federal Bureau of Investigation and the Department of Justice (DOJ). Convictions, depending on the type, number and date may be disqualifying.

Job Type: Full-time

Pay: $128,356.80 - $169,041.60 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $128,357 - $169,042