What are the responsibilities and job description for the Property/Operations Manager (Glasgow) position at Places for People?
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a Community that cares about you!
More About Your Role
We are looking for an Property/Operations Manager to come and join our team with the goal of achieving excellence, you will monitor the operational performance of the portfolio you support. You will work closely with your supportive line manager to deliver the client(s) strategy, working to achievable and realistic targets and KPIs as well as performing your line manager duties.
A key part of your role is ensuring that you deliver a first-class customer service experience through your confident communication style and your ability to effectively take ownership of your ‘to-do' list. Furthermore, at Touchstone we are advocates of ‘continual improvement' and would welcome the opportunity for someone to come in and look to improve our processes and services, streamlining and improving efficiencies where possible.
The Essential Criteria Is Listed Below
For more information please download our job profile available on our website.
More About You
Essentially this role supports a large portfolio of properties, so you will have experience within a property and/or private rental market, along with the associated legislation. Ideally you will have considerable experience working within a ‘KPI and target driven environment, with success measured through Operational excellence. Due to client-focussed nature of the role you will work closely with the wider Touchstone team and have the ability to build strong relationships through your excellent communications skills
This role supports a busy and fast moving business, therefore you will need to work well within this type of environment whilst managing and motivating your team. The ideal person will demonstrate a supportive and innovative approach along with engendering a positive team spirit whilst working under your own initiative
The Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
So, what are you waiting for? Join a Community that cares about you!
More About Your Role
We are looking for an Property/Operations Manager to come and join our team with the goal of achieving excellence, you will monitor the operational performance of the portfolio you support. You will work closely with your supportive line manager to deliver the client(s) strategy, working to achievable and realistic targets and KPIs as well as performing your line manager duties.
A key part of your role is ensuring that you deliver a first-class customer service experience through your confident communication style and your ability to effectively take ownership of your ‘to-do' list. Furthermore, at Touchstone we are advocates of ‘continual improvement' and would welcome the opportunity for someone to come in and look to improve our processes and services, streamlining and improving efficiencies where possible.
The Essential Criteria Is Listed Below
- Existing experience in Property management
- Experience onboarding new properties
- Working directly with clients and tenants
For more information please download our job profile available on our website.
More About You
Essentially this role supports a large portfolio of properties, so you will have experience within a property and/or private rental market, along with the associated legislation. Ideally you will have considerable experience working within a ‘KPI and target driven environment, with success measured through Operational excellence. Due to client-focussed nature of the role you will work closely with the wider Touchstone team and have the ability to build strong relationships through your excellent communications skills
This role supports a busy and fast moving business, therefore you will need to work well within this type of environment whilst managing and motivating your team. The ideal person will demonstrate a supportive and innovative approach along with engendering a positive team spirit whilst working under your own initiative
The Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Extra perks including huge discounts and offers from shops, cinemas and much more.
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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