Client Experience Coordinator

Are you passionate about creating a welcoming, organized environment where families feel supported? Do you love connecting with people and being part of a vibrant community? Join our team as a Client Experience Coordinator.

We are looking for an enthusiastic and detail-oriented individual who will be the first point of contact for families interested in joining our dance community. As the Client Experience Coordinator, you will play a vital role in ensuring our families are informed, engaged and excited about their journey with us.

Key Responsibilities

Communication & Outreach

• Answer phone calls and respond to emails with a friendly, professional demeanor

• Follow up with new registrations to provide all necessary information and answer questions

• Act as a liaison for new families, ensuring an easy and worry-free transition into our studio

Administrative Support

• Perform general administrative duties to support the day-to-day operations of the studio

• Manage and oversee monthly billing for each account

• Help set the studio’s annual schedule, ensuring smooth operations throughout the year

Event Planning & Coordination

• Oversee and organize all community events hosted by the studio

• Plan fun and engaging events for our studio families, fostering a sense of community

• Manage all birthday party bookings

Marketing & Engagement

• Write and distribute monthly newsletters and weekly studio updates to families

• Assist in gaining leads and growing enrollment through community connections and marketing efforts

• Create and manage engaging content for our social media platforms

What We’re Looking For

We’re seeking someone who:

• Has excellent communication and organizational skills

• Thrives in a fast-paced, dynamic environment and can manage multiple tasks with ease

• Is proactive and detail-oriented, with a passion for supporting a growing dance community

• Enjoys building relationships and making families feel at home

• Is creative and comfortable with social media and community engagement

• Detail oriented with the ability to see the big picture

Why Join Us?

At Planet Dance, we’re more than just a dance studio – we’re a family. You’ll be part of a dedicated team committed to inspiring our students and welcoming new families into our community. This role is perfect for someone who loves connecting with people and wants to make a meaningful impact.

Job Type: Full-Time

Location: Both onsite and remote

Compensation: Competitive and based on experience

If you’re excited to be a key part of our studio’s success and make a lasting difference in the lives of our students and families, we’d love to hear from you! Apply now to join our dance family!

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No less than 30 per week

Shift:

• Rotating shift

Ability to Commute:

• Summerville, SC 29486 (Required)

Work Location: Hybrid remote in Summerville, SC 29486

Salary : $22