What are the responsibilities and job description for the Customer Service Rep position at Planet Fitness - Baseline Fitness?
Job Details
Job Location: Denham Springs - DS - 2334 S Range Avenue, LA
Position Type: Full-Time/Part-Time
Salary Range: Undisclosed
Job Category: Customer Service
Description
Job Summary
Responsible for new member sales and a positive member experience
Essential Duties and Responsibilities
- Greet/meet potential members, providing a great customer experience
- Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
- Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
- Help maintain the neatness/cleanliness of the club
Shift Expectations (4 8 hour shifts)
- 1 hour (minimum): Deep cleaning
- 1 hour (minimum): Continued Training
- Full Shift: see Essential Duties and Responsibilities
Qualifications
Job Summary
Responsible for new member sales and a positive member experience
Essential Duties and Responsibilities
- Greet/meet potential members, providing a great customer experience
- Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
- Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
- Help maintain the neatness/cleanliness of the club
Shift Expectations (4 8 hour shifts)
- 1 hour (minimum): Deep cleaning
- 1 hour (minimum): Continued Training
- Full Shift: see Essential Duties and Responsibilities
