What are the responsibilities and job description for the Graveyard Member Services position at Planet Fitness - Garlan?
Job Description
Job Description
About the Role :
We are seeking a dedicated and customer-focused individual to join our team as a Graveyard Member Services representative at Planet Fitness. As the leading fitness club in Bakersfield, CA, we are committed to providing a welcoming and supportive environment for our members.
Responsibilities :
- Provide exceptional customer service to all members and guests
- Assist with member inquiries, account maintenance, and issue resolution
- Maintain cleanliness and organization of the front desk and lobby area
- Monitor and ensure member compliance with club policies and procedures
- Handle member check-ins and enforce club access policies
Requirements :
About Us :
Planet Fitness has been serving the Bakersfield community for over 10 years, offering a judgment-free zone where people of all fitness levels can feel comfortable. Our team is dedicated to creating a positive and supportive environment for both members and employees.