Benefits :
- Competitive salary
- Flexible schedule
- Free uniforms
- Health insurance
- Paid time off
Planet Fitness Broomfield, Louisville, and Brighton, CO is looking for a strong management team member (18 years or older) with an outgoing personality and a passion for the fitness industry!
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Planet Fitness is growing, and promotion opportunities will be available quickly!
Salaried position starting at $50K.
Health insurance included.
40 hours per week (some overtime needed).
Great work schedules and environment!
Free Black Card Gym Membership!
Position Overview :
As a General Manager or Assistant Manager, you will be responsible for assisting in the oversight of club operations to ensure an exceptional "Judgement Free" member experience. You will assist with the hiring and training of all club employees as well as ensuring a financially successful club.
Essential Duties and Responsibilities :
Assist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Trainers, and Custodians.Set a high standard for a warm and welcoming atmosphere for all members, prospective members, and guests, ensuring the staff follows superior customer service guidelines.Staff Management :Provide support to the Operation Manager on hiring and leading staff.
Assist in creating and updating staffing availability and schedules.Train staff members to provide exceptional customer service.Direct and assign projects to staff, ensuring the club is kept clean and orderly.Assist in resolving or escalating employee issues or concerns professionally.Provide backup support for any employee who is absent.Coordinate and assist with the Cleanliness and Maintenance of the Club :Keep the front desk area and lobby clean and orderly.
Walk through the club every 30 minutes to ensure cleanliness.Regularly clean and maintain all exercise equipment and tanning beds.Ensure restrooms are clean, stocked, and clutter-free by following a routine cleaning schedule.Front Desk Activities :Answer phones in a friendly manner and assist callers with various questions.
Check members into the system as they arrive.Assist with new member sign-up.Communicate updates and events to members and guests.Take prospective members on tours.Assist members with scheduling and logging use of amenities.Respond to member questions and concerns in a timely and professional manner.Oversee Updates to Member’s Accounts :New Membership Cards
Change of addressEFT changesQuestions regarding billing or paymentMiscellaneous projects may include :Ordering club supplies using a specific budget based on club requirements.
Tracking Key Performance Indicators like guest counts, cancels, info calls (weekly, monthly, annually).Qualifications / Skills :
6-12 months of Customer Service experience preferred.High school diploma / GED equivalent required.Must be 18 years of age or older.CPR Certification preferred.Basic computer proficiency with an eye for accuracy.Punctuality and reliability are a must.Exceptional customer service skills; able to interact positively and professionally with members and co-workers.Strong listener with the ability to empathize and problem-solve.Able to demonstrate diplomacy in all interactions while using appropriate behavior and language.Physical Demands :
Continual standing and walking during the shift.Continual talking in person or on the phone during the shift.Must be able to lift up to 75 lbs.Will occasionally encounter toxic chemicals during the shift.J-18808-Ljbffr
Salary : $50,000
