What are the responsibilities and job description for the Billing Coordinator position at Planet Forward?
Job Summary
The company is seeking a temporary employee to join the team, with potential for the role to transition into a permanent position. The job involves working within a proprietary billing system to generate and submit invoices to customers, while ensuring accuracy and timely delivery.
Key Responsibilities
- Generate accounts receivable invoices and prepare them for mailing.
- Research and resolve billing discrepancies promptly and professionally.
- Prepare monthly account statements and draft correspondence as needed.
- Maintain accurate records of billing activities and ensure compliance with company policies.
- Collaborate with the finance team to ensure smooth and efficient billing processes.
- Assist in responding to customer inquiries related to invoices, payments, and account balances.
- Support additional administrative or billing-related tasks as assigned.
Requirements
- Strong attention to detail and organizational skills.
- Proficiency in basic computer applications, including Microsoft Office (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong written and verbal communication skills.
- Willingness to learn and adapt to a proprietary billing system.