What are the responsibilities and job description for the Account Specialist position at Planet Professional?
Up to $28 / hr depending on experience
Field Service Admin
5 months
Why open : Busy. Need an Admin to support volume of work. This team schedules repair & service calls for their Field Service Techs. This job is doing administrative, order entry and operations work to support the team.
Must haves :
- 4 years of administrative or customer / account management experience in a corporate setting
- Can write professional emails to clients
- Excel (proficient)
- Vaccinated for Covid (just first 2 shots)
- Has used CRM's and databases (they use multiple systems like SAP & Infor)
- Follows up with service quotes sent to customers
- Notifies customers when their equipment ships from our factory
- Emails the preinstall checklist, follows up, receives, and processes checklist
- Maintains Preventative Maintenance Backlog report, contacts customers to schedule service
- Receives, processes, and follows up on Field Service Reports
- Performs other related duties as assigned.
Preferred :
Job Description : The Field Service Administrator will assist our Schedulers in all areas of administrative tasks.
Responsibilities :
Salary : $28
