Administrative Assistant

Administrative Assistant

Contract

3 months (chance to convert to perm)

Start 4/14

Process- 1 zoom interview

Industry- Academia, college in Boston, part of a 10 person Registrar's office

Hours- M-F 8:45am-4:45pm with 1 hour lunch (35 hours per week). Summer hours start around 5/19. Mon-Thur 8:15am-5:30pm and you get Friday off (still work 35 hours per week)

Location- Onsite daily in Boston (Close to Park Street, Downtown Crossing and Government Center T stops)

Background check- CORI, SORI & county criminal

Must haves:

-Associate or Bachelor degree

-1 years of administrative experience

-Strong attention to detail (processing transcript data)

-MS Office (Excel & PowerPoint)

Preferred:

-Academia industry

-Workday

-Bachelor degree (need to get the perm job)

Job Description:

The Registrar Administrative Assistant is the point of contact for any inquiries to the University Registrar’s Office. Responsible for the processing of many of the office core functions including registrations, university transcripts and enrollment/degree verifications. In addition, this position provides support to the University’s Registration and Financial customer service area.

% of Time

Primary Responsibilities:

20%

Operate as the first level of contact for customers who make inquiries to the University Registrar’s Office internal phone line and email. This position supports the staff of the Center and their registrar related phone lines and escalated cases.

20%

Manage the University’s transcript request process for official transcripts via Parchment. Review pending transcript requests daily to troubleshoot and resolve.

20%

Process all enrollment letters and degree verifications requested by students. Research and respond to any enrollment/degree verify inquiries from the National Student Clearinghouse.

5%

Coordinate diploma re-issues and prepare documents for diploma/transcript Apostille requests. Provide guidance and suggest notary service as appropriate.

5%

Order and organize office supply.

5%

Receive, sort, and distribute USPS and inter-office mail to the office’s staff.

5%

Special projects and duties as assigned including, but not limited to, orientation and commencement.

Requirements/Qualifications:

• Bachelor’s preferred (required to get permanent job)
• Minimum 1 year of work experience in an office setting, preferably in higher education.
• Commitment to highest quality of customer service, prioritizing inclusivity, diversity and equity in executing key responsibilities.
• Strong organizational skills, technical aptitude, and attention to detail.
• Excellent written and verbal communication.
• Strong working knowledge of Microsoft Office Suite.
• Ability to exercise discretion with confidential information