What are the responsibilities and job description for the Customer Service Representative (627555) position at Planet Professional?
20 / hr. Seeking CSR out of Healthcare
Customer Service Representative
Direct Hire
Onsite – Rochester NY
Pay : $20 hourly
Job Description
We are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting with account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound calls to gather information or provide follow-up to resolve customer concerns; and occasionally handling miscellaneous projects.
- Must : 1 years of customer service experience
- High School Diploma / GED
- Preferred : Experience with managing heavy inbound and outbound calls and transferring calls
- 3 years of business-to-business account support
- Proficiency in Microsoft Office (Word, Excel, Outlook) and internet / intranet usage
- Experience in proofreading and editing documents
- Bachelor’s Degree preferred
Salary : $20
