Demo

Help Desk Specialist

Planet Technology
Needham, MA Contractor
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/20/2025

6 Month Contract


No 3rd Party Recruiters


Associate Help Desk

Supporting 125 employees

Environment is PC, Microsoft

Help Desk vs. Desktop Support: 90% in person support

Looking to expand their IT team – they have a lot to do and they need more resources

Would need someone to help with systems administration work as well

Responsibilities include password resets, permissions and requests, installs, etc.

Ticketing System: implementing TreadDesk

They want to specialize each of the functions so everyone isn’t doing everything


Must Haves:

* Looking for someone with 1-3 years of experience

* Comfortable working in a Microsoft environment

* Needs someone who can take initiative

* Strong customer service skills

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