What are the responsibilities and job description for the Customer Service Ambassador position at Planned Companies?
Job Overview
At Planned Companies, we are seeking a highly motivated and courteous Concierge to provide exceptional customer service to our tenants, guests, and vendors. As a key member of our team, you will be responsible for creating a welcoming atmosphere and delivering tailored experiences that exceed our clients' expectations.
Key Responsibilities:
At Planned Companies, we are seeking a highly motivated and courteous Concierge to provide exceptional customer service to our tenants, guests, and vendors. As a key member of our team, you will be responsible for creating a welcoming atmosphere and delivering tailored experiences that exceed our clients' expectations.
Key Responsibilities:
- Greet and welcome visitors, providing directions and assistance as needed.
- Develop and maintain relationships with tenants to understand their unique needs and preferences.
- Schedule reservations and appointments at local restaurants, businesses, hotels, and entertainment venues.
- Plan and organize on-site events to enhance the overall resident experience.
- Provide recommendations and referrals for local attractions, dining, retail shopping, and car services.
- Manage mail, deliveries, and vendor services in designated areas.
- Answer telephones and monitor the lobby, ensuring a safe and secure environment.
