What are the responsibilities and job description for the Lab Coordinator position at Planned Parenthood League of Massachusetts?
Planned Parenthood League of Massachusetts (PPLM) has a simple mission: Care. No Matter What. PPLM has been a leader in promoting sexual health for more than 90 years and we strongly believe that all people deserve care no matter who they are, where they live, or who they love. As the state’s leading provider of sexual and reproductive health services, we educate families and empower youth to make responsible choices. We do all this because we care passionately about helping people lead healthier lives.
With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions.
POSITIONSUMMARY:
While prioritizing excellent customer service, the Laboratory Coordinator oversees the day-to-day operations of the lab. Functions in various roles including overseeing controls, ordering, and staff proficiencies. Works closely with all health center staff including clinicians and physicians.
Responsibilities:
Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
This position is part of the Collective Bargaining Agreement.
With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions.
POSITIONSUMMARY:
While prioritizing excellent customer service, the Laboratory Coordinator oversees the day-to-day operations of the lab. Functions in various roles including overseeing controls, ordering, and staff proficiencies. Works closely with all health center staff including clinicians and physicians.
Responsibilities:
- Train new and current staff in all required laboratory testing, maintain and track competencies for staff twice a year, and follow up with staff who are not meeting proficiency standards.
- Ensure all specimens are handled, processed, and reconciled in accordance with laboratory procedures and PPLM policy.
- Oversee lab set up, cleaning, and quality control documentation – taking and documenting corrective action as needed.
- Oversee laboratory equipment by ensuring calibration and maintenance. Provide troubleshooting as needed.
- Oversee laboratory supplies and ordering of Quest supplies.
- Follow all Universal and Standard Precautions and procedures for biohazard and sharps waste disposal.
- Ensure efficient patient flow in the lab.
- Adhere to and enforce established policies and procedures necessary to meet regulatory requirements with agencies such as DPH (Department of Public Health), OSHA (Occupational Safety and Health Act), PPCGB, PPLM and PPFA (Planned Parenthood Federation of America).
- Follow HIPAA (Health Insurance and Portability and Accountability Act) guidelines and maintain professional confidentiality of all patient health information.
- Create and sustain a healthy work environment and work effectively with all members of the health center to ensure accuracy and efficacy of laboratory procedures.
- Serve as point of contact for any laboratory consultants.
- High school diploma/GED mandatory
- Medical lab technician certification preferred
- Minimum 1-3 years of experience in a health care clinic setting
- Familiarity with in-office laboratory testing
- Experience working with EHR (Electronic Health Record) preferred
- Past management experience preferred
- Proficiency with Microsoft Office Suite
- Ability to lift 30lbs and have sufficient stamina to move efficiently throughout the health center for 90% of scheduled shift.
- Ability to bend and reach for stocking inventory and supplies.
- Must be able to respond to various situations efficiently and effectively.
- Schedule requirements may include daytime, evenings, and some Saturdays
- Depending on the location travel may be required.
- Health, Dental & Vision Insurance
- Generous paid time off including vacation time, provisions for extended sick time and 11 paid holidays
- 403(b) Retirement Plan with 3% company match
- Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability Insurance
- Employee Assistance Program
- Flexible Spending Account for medical expenses and/or dependent care expenses
- Paid Parental Leave
- Employee Discounts
Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
This position is part of the Collective Bargaining Agreement.
Salary : $26
