What are the responsibilities and job description for the Association Implementation Manager position at PlanSource?
Company Description
PlanSource is a technology company that automates and simplifies every aspect of employee benefit programs, enabling smarter benefits decisions for employees and HR teams. Over 5 million consumers receive their benefits through the PlanSource platform, which enhances benefits communications, shopping, enrollment, billing, compliance, and ongoing administration. With an end-to-end benefits platform and a range of technology-enabled services, PlanSource helps people maximize their benefits, promoting happier, healthier lives.
Role Description
This full-time hybrid role for an Association Implementation Manager is based in Orlando, FL, with some remote work flexibility. The Association Implementation Manager will oversee the entire implementation process for new Association member groups, ensuring the successful integration of the PlanSource platform and services. Daily responsibilities include coordinating with implementation teams, managing projects and clients, overseeing project timelines, providing training and support, assisting in formulating new procedures, recommending changes to existing procedures to enhance performance and meet business requirements, troubleshooting issues, and ensuring compliance with all relevant regulations.
Qualifications
- Experience in project management and client coordination
- Strong communication and training skills for client interactions
- Technical proficiency with software implementation processes
- Ability to troubleshoot and resolve issues effectively
- Knowledge of benefits administration and HR practices
- Ability to work independently in both office and remote settings
- Bachelor's degree in Business, Human Resources, Information Technology, or a related field
- Experience in the employee benefits industry is a plus
