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Operations Manager

Plasan North America, Inc.
Grand Rapids, MI Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 5/12/2025

As a world-class supplier of wheeled and tactical vehicle armor and commercial metal solutions, Plasan North America manufactures the armor that protects our troops. The talented people in our workforce bring their best minds and their best hearts to jobs that are both meaningful and critical.

As a result of our rapid growth and expanding operations, we have an immediate opening for an experienced Operations Manager to join our team.

Our Operations Manager is responsible for business operations and the development of processes and systems to support new product launch, as well as steady state manufacturing, implementation of best practices, and productivity improvements.

POSITION REQUIREMENTS (Required Tasks)

  • Drive the brown field install and stand up of a heavy steel fabrication facility to support major US DoD contracts.
  • Oversee the planning, development, acquisition and install of facility capabilities to support factory transition and new product launch.
  • Recruit and develop an empowered leadership team to drive a high performing facility.
  • Utilize benchmark metrics to establish processes that lead to continuous improvement and drive cost of quality initiatives.
  • Establish a culture of excellence across the operations organization to develop a dedicated workforce and improve recruiting.
  • Lead cross-functional teams to ensure on time delivery of quality products
  • Lead highly visible, strategic projects, identifying appropriate resources and mobilizing cross-functional teams to achieve the desired business outcome
  • Develop key metrics and systems to measure business performance of the organization against strategic and tactical operational objectives
  • Monitors daily, weekly, and monthly quality and productivity standards, holds management team members accountable for meeting or exceeding goals
  • Drive production efficiencies through cost-effective management of procurement, production planning, inventory, labor, and resources to reduce costs and improve organizational profitability.
  • Oversee all new business quoting, resource allocation and program execution across all facility operations.
  • Monitor and direct others to act in accordance with company initiatives, processes and methodology
  • Interface with Directors/Managers of other functions within the company to promote interdepartmental communication and synchronization and participates in the development and successful implementation of company-wide goals and objectives
  • Follows all safety policies and procedures
  • Other duties as assigned

SKILL SET (Preferred Skills)

  • Bachelor’s Degree in Business Administration
  • 5 years’ experience in a similar role in a manufacturing environment
  • Ability to lead teams of employees at various levels of the organization
  • Experience with ERP systems (Oracle preferred)
  • Excellent communication skills
  • Proficiency with Microsoft Office

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mostly stationary work with occasional movement throughout the facility to access files, office machinery, etc. Works at a desk and a computer screen for extended periods of time. Employee must be able to manually enter data to the computer system and understand the screen and images that appear. Frequently lifting and carrying up to 5lbs and occasionally lifting up to 35 lbs. Use of hands to hold, lift and handle materials. Seldom climbing, bending and squatting.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually that of a typical office setting. (i.e. computers, phones, printers)

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