What are the responsibilities and job description for the Technical Parts Lead position at Plasser American Corp?
Some see the railway as transportation, while at Plasser American we see it as transformation. The story of how steel tracks turned the American promise into American progress and forged a trusted pathway to the possibilities of the future. Its a story that continues today, an American legacy unfolding mile by mile. There is a lot riding on those tracks and we know that support, quality and know-how are all important aspects in staying on track.
Plasser American is looking to add a highly motivated and detail oriented individual to the Aftermarket Sales Team. You will lead a team through the day-to-day navigation of assisting customers with their needs in a timely manner and drive the change initiatives that are
Duties / Responsibilities
- Lead / guide / direct the day to day operations of the Parts Team with a team of 3 individuals.
- Operate and become SME of the Infor LN ERP System in the Aftermarket requirements.
- Partner with internal teams to direct urgent material requirements for customers.
- Process Orders and quotation requests.
- Work directly with Parts Sales Manager for stocking program, kit initiation, project based requirements, and sourcing efforts.
- Attend weekly calls with Key Account Customers to provide status or follow-up on their requirements.
- Manage and follow-up on customer concerns with accurate and timely responses.
Qualifications
Education / Experience
Benefits :
About Plasser American :
As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America. Continuing for the next few years, PAC will continue to make significant investments in the North American Market including a new office building and a substantial addition to our manufacturing facility. PAC is making the needed investments to continue its growth trajectory for many years to come. The next several years will be an exciting time of transformation. We look to the future to enhance our team and achieve our goals.
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