Event Sales Assistant

Events Sales Assistant

Summary: The Events Sales Assistant's primary responsibility is to facilitate sales and maintain positive customer relations. The activities can include executing sales related tasks, researching event details for current customers, maintaining contact with potentially repeating customers, and working with other members of the events sales team to achieve departmental goals.

FLSA Status: Non Exempt

Reports To: Events Sales Manager

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Provide customers with the best possible customer service before, during, and after the sale
• Research event information such as dates, names, and hotel details for all potentially repeating Events customers, enter those details into Salesforce Opportunities, and connect customers with their Sales Consultant
• Execute sales-related tasks (e.g. job entry, confirming hotel lock systems, compiling hotel information for citywide events, creating/sending sample packs and test keys, sending thank you notes and emails, etc)
• Work extensively with Salesforce to manage daily tasks and enter/update customer information
• Perform other support tasks as requested by the Events Sales Manager
• Safely perform physical demands as indicated below
• Work overtime as needed to meet customers’ needs

Education:

• Associate degree or two years job-related experience or training

Knowledge, Skills, Abilities:

• Must be able to work in a fast paced and deadline driven environment
• Must possess good organization skills and attention to detail
• Excellent verbal and written communication skills
• Must be able to work in a team environment
• Should possess the ability to multitask and be self-motivated
• Knowledge and experience of Microsoft Office
• Knowledge of researching via the internet

Physical Requirements and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee is regularly required to:

• Sit, speak, hear and comprehend
• Specific vision abilities required by this job include the ability to adjust focus and see colors with acuity

While performing the duties of this job, the employee is primarily in an indoor setting, but may be exposed to:

• Variable temperature conditions indoor and outside (occasionally extreme heat or extreme cold)
• Moving mechanical parts, toxic or caustic chemicals, and dust and/or mite hazards
• Moderate noise environment

A demonstrated commitment to safety is a condition of employment.